Www.commcarehq.org experiencing technical difficulties

Users
1

Dear Users,

We are experiencing technical difficulties with www.commcarehq.org at the
moment. We are currently working on fixing the problem and we're sorry for
any inconvenience this may have caused.

Danny

2

Dear Users,

We've located the problem and brought the server back up. We noticed a huge
performance issue that may have caused the downtime in code involving
export-to-excel functionality. To get the site up as quickly as possible,
we've disabled this code and are working to fix it. In the meantime,
unfortunately, you won't be able to export your data to excel. Rest assured
that we will get this high-priority feature up and running in a matter of
days.

Sorry again for the inconvenience this has caused.

Danny

··· 2011/3/22 Daniel Roberts

Dear Users,

We are experiencing technical difficulties with www.commcarehq.org at the
moment. We are currently working on fixing the problem and we're sorry for
any inconvenience this may have caused.

Danny

3

Hi Daniel,
Thanks very much for this message. Is the server still receiving data ok,
and we can just wait a bit to export it?

Thanks,
Seneca

··· On Wed, Mar 23, 2011 at 2:08 AM, Daniel Roberts wrote:

Dear Users,

We've located the problem and brought the server back up. We noticed a huge
performance issue that may have caused the downtime in code involving
export-to-excel functionality. To get the site up as quickly as possible,
we've disabled this code and are working to fix it. In the meantime,
unfortunately, you won't be able to export your data to excel. Rest assured
that we will get this high-priority feature up and running in a matter of
days.

Sorry again for the inconvenience this has caused.

Danny

2011/3/22 Daniel Roberts droberts@dimagi.com

Dear Users,

We are experiencing technical difficulties with www.commcarehq.org at the
moment. We are currently working on fixing the problem and we're sorry for
any inconvenience this may have caused.

Danny

--
Seneca Perri
iptsam@gmail.com
US 1 801 870 0884
TZ +255 684 883134

4

Hi Seneca,

Yes, all the data is safe.

Thanks,
Cory

··· On Wednesday, March 23, 2011, Seneca Perri wrote: > Hi Daniel, > Thanks very much for this message. Is the server still receiving data ok, and we can just wait a bit to export it? > > Thanks, > Seneca > > On Wed, Mar 23, 2011 at 2:08 AM, Daniel Roberts wrote: > Dear Users, > We've located the problem and brought the server back up. We noticed a huge performance issue that may have caused the downtime in code involving export-to-excel functionality. To get the site up as quickly as possible, we've disabled this code and are working to fix it. In the meantime, unfortunately, you won't be able to export your data to excel. Rest assured that we will get this high-priority feature up and running in a matter of days. > > > Sorry again for the inconvenience this has caused. > Danny > > 2011/3/22 Daniel Roberts > Dear Users, > > We are experiencing technical difficulties with www.commcarehq.org at the moment. We are currently working on fixing the problem and we're sorry for any inconvenience this may have caused. > > > > Danny > > > > > -- > Seneca Perri > iptsam@gmail.com > US 1 801 870 0884 > TZ +255 684 883134 > >

--

Cory L. Zue
Dimagi, Inc

5

Dear Users,

We've reworked export-to-excel and put it back up. Let us know if you have
any difficulties with it and we'll address them immediately.

Best,
Danny

··· 2011/3/23 Cory Zue

Hi Seneca,

Yes, all the data is safe.

Thanks,
Cory

On Wednesday, March 23, 2011, Seneca Perri iptsam@gmail.com wrote:

Hi Daniel,
Thanks very much for this message. Is the server still receiving data ok,
and we can just wait a bit to export it?

Thanks,
Seneca

On Wed, Mar 23, 2011 at 2:08 AM, Daniel Roberts droberts@dimagi.com wrote:
Dear Users,
We've located the problem and brought the server back up. We noticed a
huge performance issue that may have caused the downtime in code involving
export-to-excel functionality. To get the site up as quickly as possible,
we've disabled this code and are working to fix it. In the meantime,
unfortunately, you won't be able to export your data to excel. Rest assured
that we will get this high-priority feature up and running in a matter of
days.

Sorry again for the inconvenience this has caused.
Danny

2011/3/22 Daniel Roberts droberts@dimagi.com
Dear Users,

We are experiencing technical difficulties with www.commcarehq.org <
http://www.commcarehq.org/> at the moment. We are currently working on
fixing the problem and we're sorry for any inconvenience this may have
caused.

Danny

--
Seneca Perri
iptsam@gmail.com
US 1 801 870 0884
TZ +255 684 883134

--

Cory L. Zue
Dimagi, Inc
http://www.dimagi.com/