This document describes how forum.dimagi.com, or the CommCare Forum for short, collects and uses data about you.
The CommCare Forum collects data about you:
when you browse the forum
when you create and use an account on a forum
when you post, send private messages, and otherwise participate in a forum
The CommCare Forum collects data whether you visit the forum using a web browser on your own computer or use the Discourse apps for mobile devices.
The CommCare Forum does not buy or otherwise receive data about you from data brokers.
The CommCare Forum uses data about how you use the website to:
optimize the forum, so that it’s quick and easy to use
diagnose and debug technical errors
defend the forum from abuse and technical attacks
compile statistics on forum and topic popularity
compile statistics on the kinds of software and computers visitors use
The CommCare Forum usually stores data about how you use the forum in identifiable form for just a few weeks. In special circumstances, like extended investigations about technical attacks, the CommCare Forum may preserve log data longer, for analysis. The CommCare Forum stores aggregate statistics about use of the forum for as long as the forum exists, but those statistics don’t include data identifiable to you personally.
Many features of the CommCare Forum require a forum account. For example, you will require an account to post and reply to topics.
To sign up for an account, the CommCare Forum requires your name, a user name, and an e-mail address.
The CommCare Forum uses your account data to identify you on the forum, and to create pages specific to you, like your profile page. When the forum is public, the CommCare Forum publishes your account data. When the forum is access-restricted, the CommCare Forum makes your account data available to everyone who can access the forum, according to the forum administrator’s configuration.
The CommCare Forum uses your e-mail address to:
notify you about posts and other activity on the forum
reset your password and help keep your account secure
contact you in special circumstances related to your account
contact you about legal requests, like DMCA takedown requests
You may provide additional data for your account, like a short biography, your location, or your birthday, on the profile settings page for your account. The CommCare Forum makes that data available to others who can access the forum. You don’t have to provide this additional information, and you can erase it at any time.
The CommCare Forum stores your account data as long as your account remains open.
The CommCare Forum collects the content of your posts, plus data about bookmarks, likes, and links you follow in order to share that data with others, through the forum. When the forum is public, the CommCare Forum publishes your activity. When the forum is access-restricted, or access restrictions apply to the specific post, the CommCare Forum makes your activity available only to users permitted to see it.
The CommCare Forum also collects data about private messages that you send through the forum. The CommCare Forum makes private messages available to senders and their recipients, and also to forum administrators.
The CommCare Forum stores your posts and other activity as long as your account remains open.
You can make choices about how data about you is used on the settings page for your account. When the CommCare Forum uses access restrictions that vary by category, you can choose who will see your post by choosing the appropriate category.
The CommCare Forum does not respond to the Do Not Track HTTP header.
The CommCare Forum stores data on servers in New Jersey, USA and Oregon, USA.
The CommCare Forum respects privacy rights under Regulation (EU) 2016/679, the European Union’s General Data Protection Regulation (GDPR). Information that GDPR requires CDCK to give can be found throughout this privacy notice. So can information about specific rights, like access, rectification, erasure, data portability, and objection to automated decision-making.
You can see your account data at any time by visiting your account page on the forum. Your account page also lists your posts and other activity on the forum.
Your account activity page also includes a link to download all of your activity in standard comma-separated values format.
You can change your account data at any time by visiting the profile settings page for your account. The settings for this forum may also allow you to close your account, on the settings page for your account. Closing your account starts a process of erasing or anonymizing the CommCare Forum's records of data you provided for your account. Forum administrators can also erase and anonymize accounts.
You may also edit, anonymize, or erase your posts. When you edit posts, the CommCare Forum will keep all versions of your posts. Forum administrators can view old versions of posts, and optionally make them visible to other forum visitors.
The CommCare Forum uses data about your posts and other activity on many forums to make automated decisions about whether your posts are spam. When Akismet decides that a post is likely spam, the forum refuses to accept the post.
If you think a post has been wrongly blocked or removed, contact an administrator of your forum. They can override the decision that a post was spam.
The forum uses data about your posts and activity to award you badges and calculate a trust level for your account. Your trust level may affect how you can participate in the forum, such as whether you can upload images, as well as give you access to moderation and management powers in the forum. Your trust level therefore reflects forum administrators’ confidence in you, and their willingness to delegate community management functions, like moderation.
If you think your trust level has been set incorrectly, contact an administrator of your forum. They can manually adjust the trust level of your account.
The CommCare Forum shares account data with others as mentioned in the section about account data.
The CommCare Forum shares data about your posts and other forum activity with others as mentioned in the section about account data.
The CommCare Forum does not sell or give information about you to other companies or services. However, the CommCare Forum does use services from other companies. The companies behind those services may collect data about you on their own, for their own purposes. Some of these services may be used to collect information about your online activities across different websites. All of these services are based in the United States.
|Reduces spam posts
|Compiles visitor statistics. You can opt out of Google Analytics using a browser extension.
|Amazon Web Services
|Provides cloud servers and services, in service regions across the world to back up this forum.
|Provides cloud servers and services, in service regions across the world, to host and back this forum
|Provides a content delivery network.
|Apple Push Notification Service
|Sends push notifications to users of the Discourse iOS app.
|Google Cloud Messaging
|Sends push notifications to users of the Discourse Android app.
Other individuals and companies may also reuse data about you that the CommCare Forum publishes, such as your posts to public forums.
You can send questions and complaints to: email@example.com
European Users with questions or complaints about GDPR compliance may also lodge complaints with their local data protection supervisory authorities.
This version of the CommCare Forum's privacy questions and answers took effect May 1, 2018.
The CommCare Forum will post the next version at https://forum.dimagi.com/privacy. The CommCare Forum may change how it announces changes in future versions.