I would like to ask if is it possible to remove the uploaded case data from the Commcare HQ Server. I uploaded dirty case data by mistake. I would like to do a reupload. Can anyone help me delete the uploaded data to avoid duplicates of beneficiaries in the system when I do a reupload.
Hi, yes this is possible. The simplest way is to find those cases and close them so they don't appear on users' phones. You can read more about that process here:
Another option is to archive the forms used to create these cases. When you do a case import, CommCareHQ makes and submits "system" forms to perform these case updates. There's one form for every 100 cases in the import. If you can find these forms in the submit history or in the case history, you can archive them as described here:
You might also try reaching out to the support team to see if they can assist with finding these forms.
True, I could also be of help to assist also in tracing it for you for free