Viewing created tools as a mobile user

There is a list of follow-up forms in the HQ environment for a Project-developed application. However, mobile users cannot view them on their tablets. Could there be a reason as to why, and, how this can be resolved.

Hello Keith,

I would like to help you in this regards. One of the potential reason for this issue could be that the form display conditions are not getting satisfied which is why the forms are not getting displayed to the mobile workers.

This can be diagnosed by opening the Application on CommCareHQ, go to form settings and check & update the form display condition.

Here is the link to our public documentation which can help you with this: https://dimagi.atlassian.net/wiki/x/OwHKfw

Let me know in case you need further help.

Best,
Shiv

Thank you alot.

Let me try out your guidance.

Regards
Keith Tumwiine

Thank you.
This was helpful.

regards
Keith Tumwiine G