User Must Be In Exactly One Case Sharing Error

​Hello Users,
Please I need help in resolving Case Sharing Group Error as per the
attached.

I have 10 users who are in 3 different groups. No one user is in two or
more groups but I get an error message as per the attached saying "This
User Must be in exactly one Case Sharing Group.

What have I done wrong?

Yaw

User Must be in One Case Sharing Group Error.pdf (453 KB)

Hi Yaw,

Sorry for the trouble here.

Are you using the Locations feature in your project space? Locations can
also create additional case sharing groups for users depending on how they
are configured and whether they have “own cases” turned on.

-Clayton

··· On Mon, Jun 26, 2017 at 11:49 AM, YAW ANTWI-ADJEI wrote:

​Hello Users,
Please I need help in resolving Case Sharing Group Error as per the
attached.

I have 10 users who are in 3 different groups. No one user is in two or
more groups but I get an error message as per the attached saying "This
User Must be in exactly one Case Sharing Group.

What have I done wrong?

Yaw


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
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Hi Clayton,
Yes, I am using Locations.

Actually I have resolved it by deleting the Case Sharing Groups.

What I need to understand now is how the supervisors will be able to
Export data pertaining to their facilities alone.

Yaw

··· On 28 Jun 2017 15:29, "Clayton Sims" wrote:

Hi Yaw,

Sorry for the trouble here.

Are you using the Locations feature in your project space? Locations
can also create additional case sharing groups for users depending on how
they are configured and whether they have “own cases” turned on.

-Clayton

On Mon, Jun 26, 2017 at 11:49 AM, YAW ANTWI-ADJEI <yawantwiadjei@gmail.com wrote:

​Hello Users,
Please I need help in resolving Case Sharing Group Error as per the
attached.

I have 10 users who are in 3 different groups. No one user is in two or
more groups but I get an error message as per the attached saying "This
User Must be in exactly one Case Sharing Group.

What have I done wrong?

Yaw


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


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Hi Yaw,

This page
https://confluence.dimagi.com/display/commcarepublic/Location-Based+Data+Access+and+User+Editing+Restrictions
provides instructions for limiting access of certain web users to only
their location. One important caveat is that if you set up this
restriction, it will also prevent the supervisors from being able to see
any of the Worker Monitoring Reports on the Reports tab of HQ (other than
case list and submit history).

If it is critical for the supervisors to access both, you could consider
creating two logins for the supervisors, one that is restricted by location
where they can only access the data exports, and another user that is not
restricted by location and can only access the worker monitoring reports.
Within the worker monitoring reports, you can save the location as a filter
so that whenever that user logs in, their reports will be filtered to their
facility, however they will be able to change that if they edit the filter.

Best of luck!
Ali

··· On Wed, Jun 28, 2017 at 5:56 PM, YAW ANTWI-ADJEI wrote:

Hi Clayton,
Yes, I am using Locations.

Actually I have resolved it by deleting the Case Sharing Groups.

What I need to understand now is how the supervisors will be able to
Export data pertaining to their facilities alone.

Yaw

On 28 Jun 2017 15:29, “Clayton Sims” csims@dimagi.com wrote:

Hi Yaw,

Sorry for the trouble here.

Are you using the Locations feature in your project space? Locations
can also create additional case sharing groups for users depending on how
they are configured and whether they have “own cases” turned on.

-Clayton

On Mon, Jun 26, 2017 at 11:49 AM, YAW ANTWI-ADJEI < yawantwiadjei@gmail.com> wrote:

​Hello Users,
Please I need help in resolving Case Sharing Group Error as per the
attached.

I have 10 users who are in 3 different groups. No one user is in two or
more groups but I get an error message as per the attached saying "This
User Must be in exactly one Case Sharing Group.

What have I done wrong?

Yaw


You received this message because you are subscribed to the Google
Groups “commcare-users” group.
To unsubscribe from this group and stop receiving emails from it, send
an email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


You received this message because you are subscribed to the Google Groups
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You received this message because you are subscribed to the Google Groups
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Ali Flaming

Senior Field Manager | Dimagi South Africa
m: +27646225605 | Skype: aliflaming

Hi Ali,
That is very helpful. I shall try that and inform you about the results.

Thank you.

Yaw

··· On 28 Jun 2017 16:06, "Ali Flaming" wrote:

Hi Yaw,

This page
https://confluence.dimagi.com/display/commcarepublic/Location-Based+Data+Access+and+User+Editing+Restrictions
provides instructions for limiting access of certain web users to only
their location. One important caveat is that if you set up this
restriction, it will also prevent the supervisors from being able to see
any of the Worker Monitoring Reports on the Reports tab of HQ (other than
case list and submit history).

If it is critical for the supervisors to access both, you could consider
creating two logins for the supervisors, one that is restricted by location
where they can only access the data exports, and another user that is not
restricted by location and can only access the worker monitoring reports.
Within the worker monitoring reports, you can save the location as a filter
so that whenever that user logs in, their reports will be filtered to their
facility, however they will be able to change that if they edit the filter.

Best of luck!
Ali

On Wed, Jun 28, 2017 at 5:56 PM, YAW ANTWI-ADJEI yawantwiadjei@gmail.com wrote:

Hi Clayton,
Yes, I am using Locations.

Actually I have resolved it by deleting the Case Sharing Groups.

What I need to understand now is how the supervisors will be able to
Export data pertaining to their facilities alone.

Yaw

On 28 Jun 2017 15:29, “Clayton Sims” csims@dimagi.com wrote:

Hi Yaw,

Sorry for the trouble here.

Are you using the Locations feature in your project space? Locations
can also create additional case sharing groups for users depending on how
they are configured and whether they have “own cases” turned on.

-Clayton

On Mon, Jun 26, 2017 at 11:49 AM, YAW ANTWI-ADJEI < yawantwiadjei@gmail.com> wrote:

​Hello Users,
Please I need help in resolving Case Sharing Group Error as per the
attached.

I have 10 users who are in 3 different groups. No one user is in two or
more groups but I get an error message as per the attached saying "This
User Must be in exactly one Case Sharing Group.

What have I done wrong?

Yaw


You received this message because you are subscribed to the Google
Groups “commcare-users” group.
To unsubscribe from this group and stop receiving emails from it, send
an email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


You received this message because you are subscribed to the Google
Groups “commcare-users” group.
To unsubscribe from this group and stop receiving emails from it, send
an email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


Ali Flaming

Senior Field Manager | Dimagi South Africa
m: +27646225605 | Skype: aliflaming


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.