Updating a case and subcase with one form

Hello-
Is it possible to update both a case and a subcase with one form? We have
a case (a recently delivered mother) and the subcase (her newborn child),
and we created a form for a PNC visit, which has questions for both the
mother and her child. Is there anyway for information from this form to
update both the mother and the child case on CommCare?

Also, we recently switched to the India CommCare server, and we’ve noticed
a lot of ‘Device Logs Pending’ notifications when we use our app. What
does this mean? And does this affect data syncing in any way?

Thanks,
Carolyn
CommCare user in Mysore

Hi Carolyn,

Unfortunately our application builder does not currently support updating
both the case and a sub case in the same form. Is it possible to split the
form in two, one for the mother and one for the child? Understand that its
not ideal.

Note, there is a way to update both the case and the subcase but it will
require hand writing your Xform - I wouldn’t recommend this as you won’t be
able to use our application and form builder to maintain the form.

Thanks!
Sheel

··· On Mon, Nov 19, 2012 at 12:40 PM, Carolyn Gulas wrote:

Hello-
Is it possible to update both a case and a subcase with one form? We have
a case (a recently delivered mother) and the subcase (her newborn child),
and we created a form for a PNC visit, which has questions for both the
mother and her child. Is there anyway for information from this form to
update both the mother and the child case on CommCare?

Also, we recently switched to the India CommCare server, and we’ve noticed
a lot of ‘Device Logs Pending’ notifications when we use our app. What
does this mean? And does this affect data syncing in any way?

Thanks,
Carolyn
CommCare user in Mysore


Sheel Shah
Project Manager | Dimagi India
t: +91 1146704670 | m: +91 9560187282

Carolyn,

··· On Mon, Nov 19, 2012 at 9:04 AM, Sheel Shah wrote: > > Also, we recently switched to the India CommCare server, and we've noticed >> a lot of 'Device Logs Pending' notifications when we use our app. What >> does this mean? And does this affect data syncing in any way? >> > This warning is simply letting you know that the app wasn't able to submit its internal logging data (useful for management, but not related to your production data) to the server. Was the only change that prompted the notification switching to the india server?

-Clayton

Hi Clayton,

Thanks for the response. Yes, as far as I can remember, I never saw the
’device logs pending’ notification until we switched to the India server a
few weeks back. The notification usually comes up immediately after login.
Let me know if you’d like more info on this.

Thanks,
Carolyn

··· On Mon, Nov 19, 2012 at 10:34 PM, Clayton Sims wrote:

Carolyn,

On Mon, Nov 19, 2012 at 9:04 AM, Sheel Shah sshah@dimagi.com wrote:

Also, we recently switched to the India CommCare server, and we’ve

noticed a lot of ‘Device Logs Pending’ notifications when we use our app.
What does this mean? And does this affect data syncing in any way?

This warning is simply letting you know that the app wasn’t able to submit
its internal logging data (useful for management, but not related to your
production data) to the server. Was the only change that prompted the
notification switching to the india server?

-Clayton

Carolyn A. Gulas

cgulas@mhealthalliance.org

+91 (0)99 00 44 8635 (mobile)

Skype: cagulas88

Carolyn,

It might be that the India server is responding more slowly when receiving
the logs and the connection is timing out. Are you having problems
submitting/syncing with your normal forms at all?

-Clayton

··· On Mon, Nov 19, 2012 at 12:41 PM, Carolyn Gulas wrote:

Hi Clayton,

Thanks for the response. Yes, as far as I can remember, I never saw the
’device logs pending’ notification until we switched to the India server a
few weeks back. The notification usually comes up immediately after login.
Let me know if you’d like more info on this.

Thanks,
Carolyn

On Mon, Nov 19, 2012 at 10:34 PM, Clayton Sims csims@dimagi.com wrote:

Carolyn,

On Mon, Nov 19, 2012 at 9:04 AM, Sheel Shah sshah@dimagi.com wrote:

Also, we recently switched to the India CommCare server, and we’ve

noticed a lot of ‘Device Logs Pending’ notifications when we use our app.
What does this mean? And does this affect data syncing in any way?

This warning is simply letting you know that the app wasn’t able to
submit its internal logging data (useful for management, but not related to
your production data) to the server. Was the only change that prompted the
notification switching to the india server?

-Clayton

Carolyn A. Gulas

cgulas@mhealthalliance.org

+91 (0)99 00 44 8635 (mobile)

Skype: cagulas88

Yes, we do encounter that problem occasionally and have forms that get
backed up on the phone. This seems to be sporadic though, whereas the
device logs notification is pretty frequent.

··· On Tue, Nov 20, 2012 at 2:37 AM, Clayton Sims wrote:

Carolyn,

It might be that the India server is responding more slowly when receiving
the logs and the connection is timing out. Are you having problems
submitting/syncing with your normal forms at all?

-Clayton

On Mon, Nov 19, 2012 at 12:41 PM, Carolyn Gulas cagulas@gmail.com wrote:

Hi Clayton,

Thanks for the response. Yes, as far as I can remember, I never saw the
’device logs pending’ notification until we switched to the India server a
few weeks back. The notification usually comes up immediately after login.
Let me know if you’d like more info on this.

Thanks,
Carolyn

On Mon, Nov 19, 2012 at 10:34 PM, Clayton Sims csims@dimagi.com wrote:

Carolyn,

On Mon, Nov 19, 2012 at 9:04 AM, Sheel Shah sshah@dimagi.com wrote:

Also, we recently switched to the India CommCare server, and we’ve

noticed a lot of ‘Device Logs Pending’ notifications when we use our app.
What does this mean? And does this affect data syncing in any way?

This warning is simply letting you know that the app wasn’t able to
submit its internal logging data (useful for management, but not related to
your production data) to the server. Was the only change that prompted the
notification switching to the india server?

-Clayton

Carolyn A. Gulas

cgulas@mhealthalliance.org

+91 (0)99 00 44 8635 (mobile)

Skype: cagulas88

Carolyn A. Gulas

cgulas@mhealthalliance.org

+91 (0)99 00 44 8635 (mobile)

Skype: cagulas88