Updated Cases

Hello,

I recently exported my existing cases, edited them by adding a new column
for a new case property, then re-imported my cases. My upload was
successful and when I export the cases, everything looks normal. When I try
to open one of the follow-up forms on the tablet, though, the case list is
empty. I can’t seem to find the reason for this. Any help would be
appreciated!

Thanks,
Leah

Leah,

Check that your caseid is still in alignment with the child case
indicies.column. if you reimported with a new column the caseid may have
been updated

but the child case may still have the old caseid referenced.

··· On Tuesday, February 14, 2017 at 8:56:13 PM UTC-7, leb...@mail.harvard.edu wrote: > > Hello, > > I recently exported my existing cases, edited them by adding a new column > for a new case property, then re-imported my cases. My upload was > successful and when I export the cases, everything looks normal. When I try > to open one of the follow-up forms on the tablet, though, the case list is > empty. I can't seem to find the reason for this. Any help would be > appreciated! > > Thanks, > Leah >

Hi, how would I go about checking and fixing this, if it is the issue?

··· On Wed, Feb 15, 2017 at 10:02 PM, John Harper < john.harper@grableservices.com> wrote:

Leah,

Check that your caseid is still in alignment with the child case
indicies.column. if you reimported with a new column the caseid may have
been updated

but the child case may still have the old caseid referenced.

On Tuesday, February 14, 2017 at 8:56:13 PM UTC-7, leb...@mail.harvard.edu wrote:

Hello,

I recently exported my existing cases, edited them by adding a new column
for a new case property, then re-imported my cases. My upload was
successful and when I export the cases, everything looks normal. When I try
to open one of the follow-up forms on the tablet, though, the case list is
empty. I can’t seem to find the reason for this. Any help would be
appreciated!

Thanks,
Leah


You received this message because you are subscribed to a topic in the
Google Groups “commcare-users” group.
To unsubscribe from this topic, visit https://groups.google.com/d/
topic/commcare-users/GshAwZOlKVo/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.