Unrecoverable Error: This form affects the user case, but no user case id was found. Please contact your supervisor

Hello, everyone, I am getting this error when opening two of our forms.
Unrecoverable Error: This form affects the user case, but no user case id was found. Please contact your supervisor.
This occurs on some user accounts only.

Please help.

Mariawit

Hi Mariawit,

This is an issue with the specific configuration in your project related to User Case feature User Case - CommCare Public - CommCare Public. It could occur due to various types of misconfiguration. To get help on this, please move this to the Users topic Users - CommCare Forum

(Note that the Developers topic in which this is currently posted is specifically for issues related to the server and hosting)