Hi all -- I have an automated activity report that provides a weekly
summary of the number of forms, cases, etc. handled by each mobile worker.
I am realizing that I am not fully clear on the item in that report called
"# Active Cases."
If you see the attached screenshot, take a look at the entry that I circled.
This worker filled out 13 forms. But when I see # of active cases, 14 of
them were active. I'm trying to understand how they could have 'touched" 14
cases while only filling out 13 forms. Since a form can at most involve one
case. Any thoughts? Thanks! --Eric
I'm not sure how your app is set up but one way I think this could happen
is if you are using child cases. In forms that open a child case one form
can touch two cases at the same time. If that is the case then you can
adjust the report filters to show only one case type.
ยทยทยท
On Fri, Mar 25, 2016 at 3:45 PM, Eric Stephan wrote:
Hi all -- I have an automated activity report that provides a weekly
summary of the number of forms, cases, etc. handled by each mobile worker.
I am realizing that I am not fully clear on the item in that report called
"# Active Cases."
If you see the attached screenshot, take a look at the entry that I
circled.
This worker filled out 13 forms. But when I see # of active cases, 14 of
them were active. I'm trying to understand how they could have 'touched" 14
cases while only filling out 13 forms. Since a form can at most involve one
case. Any thoughts? Thanks! --Eric