Unable to archive forms after latest upgrade (b96ec0c)

erobinson · June 30, 2025, 8:46am

I have just upgraded to b96ec0c and managed to upgrade ES to version 6 as per changelog 0087.

This morning we seem to be having an issue archiving forms. I can't assume it's related to the upgrade, but there's a possibility I guess.

When clicking the archive form button in the UI, the spinner animation begins but it continues indefinitely. There are no errors visible in browser dev tools (console or network):

Checking the django logs, the only reference to the form in question is when it was submitted:

2025-06-30 05:53:04,242 INFO [root] Received Form 99bf4f89-0156-4460-98be-e94080d5ff58 with 0 attachments
2025-06-30 05:53:04,560 INFO [root] Finished normal processing for Form 99bf4f89-0156-4460-98be-e94080d5ff58

I don't see it appear in the celery logs either. Is there somewhere else I can look for log failures?

erobinson · July 7, 2025, 9:38am

Hi all, I'm bumping this as it's become urgent. Is there anything I can do to help troubleshoot this? Thanks!

erobinson · July 9, 2025, 7:51am

For anyone else experiencing this, it seems it's a bug that has been resolved

github.com/dimagi/commcare-hq

corehq/apps/reports/static/reports/js/bootstrap3/single_form.js

c557e5d56


      
          
          var $container = options.container || $("body");
          
          var analyticsUsage = function (action, callback) {
              var label = 'standalone_form',
                  extra = {},
                  caseId = initialPageData.get("context_case_id");
              if (caseId) {
                  label = 'case';
              }
              googleAnalytics.track.event('Edit Data', action, label, '', extra, callback);
          };
          
          $('.hq-help-template', $container).each(function () {
              hqMain.transformHelpTemplate($(this), true);
          });
          
          $('#edit-form', $container).click(function () {
              analyticsUsage('Edit Form Submission');
              noopMetrics.track.event("Clicked Edit Form Submission");
          });

Here is the PR where this was fixed.

You should be able to resolve this by deploying the latest version of CommCare HQ to your environment.