Unable to access data on commcarehq

Hi,

I am unable to access data on commcare hq for a survey form that was
created.

When i click on the option to export forms I see the attached screen.

There are people on field who are currently collecting data for the survey
form but i cannot see their names on commcare nor can i see the data

Please advice.

commcare.docx (298 KB)

got fixed. some browser issue

··· On Wednesday, 25 May 2016 14:00:50 UTC+5:30, Siddharth Pillai wrote: > > Hi, > > I am unable to access data on commcare hq for a survey form that was > created. > > When i click on the option to export forms I see the attached screen. > > There are people on field who are currently collecting data for the survey > form but i cannot see their names on commcare nor can i see the data > > Please advice. >

Hi Siddharth,

I’m not able to reproduce this issue. Can you confirm you are on a stable
internet connection?

If you are still seeing the error can you please use the "report an issue"
function in HQ and also include your browser information?

thanks,
Cory

··· On Wed, May 25, 2016 at 10:30 AM, Siddharth Pillai < siddharthpillai86@gmail.com> wrote:

Hi,

I am unable to access data on commcare hq for a survey form that was
created.

When i click on the option to export forms I see the attached screen.

There are people on field who are currently collecting data for the survey
form but i cannot see their names on commcare nor can i see the data

Please advice.


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