Im trying to check data which has been entered using the "Case List"
function on CommcareHQ. I do this weekly. However today it is telling me
that "No data available to display" for ANY id number which I type in -
even cases which displayed fine last week...... is there an issue with the
server?!
I hope my data has not all "gone"... slightly unnerving!
It is very unlikely that your data is 'gone' and more likely that there is
just an issue with that report. Please could you report an issue from
CommCare so that we can get the necessary information about which project
you are on. You can use the 'Report an Issue' button at the bottom right of
the CommCare HQ page.
Thanks
Simon
···
On 5 November 2014 10:05, Natasha Lelijveld wrote:
Hi,
Im trying to check data which has been entered using the "Case List"
function on CommcareHQ. I do this weekly. However today it is telling me
that "No data available to display" for ANY id number which I type in -
even cases which displayed fine last week...... is there an issue with the
server?!
I hope my data has not all "gone"... slightly unnerving!
It seems that my cases and forms ARE visible in the "Submit History" tab.
Its only the "Case List" search which is always say "no data available".....
Thanks
Natasha
···
On 5 November 2014 10:20, Simon Kelly wrote:
Hi Natasha
It is very unlikely that your data is 'gone' and more likely that there is
just an issue with that report. Please could you report an issue from
CommCare so that we can get the necessary information about which project
you are on. You can use the 'Report an Issue' button at the bottom right of
the CommCare HQ page.
Im trying to check data which has been entered using the "Case List"
function on CommcareHQ. I do this weekly. However today it is telling me
that "No data available to display" for ANY id number which I type in -
even cases which displayed fine last week...... is there an issue with the
server?!
I hope my data has not all "gone"... slightly unnerving!
Your cases should now be visible in the case list.
Thank you,
Jon
···
On Wednesday, November 5, 2014 11:03:51 AM UTC+2, Natasha Lelijveld wrote:
>
> Hi Simon,
>
> OK, I have reported it.
>
> It seems that my cases and forms ARE visible in the "Submit History" tab.
> Its only the "Case List" search which is always say "no data available".....
>
> Thanks
>
> Natasha
>
> On 5 November 2014 10:20, Simon Kelly <ske...@dimagi.com > wrote:
>
>> Hi Natasha
>>
>> It is very unlikely that your data is 'gone' and more likely that there
>> is just an issue with that report. Please could you report an issue from
>> CommCare so that we can get the necessary information about which project
>> you are on. You can use the 'Report an Issue' button at the bottom right of
>> the CommCare HQ page.
>>
>> Thanks
>> Simon
>>
>> On 5 November 2014 10:05, Natasha Lelijveld <natasha....@gmail.com > wrote:
>>
>>> Hi,
>>>
>>> Im trying to check data which has been entered using the "Case List"
>>> function on CommcareHQ. I do this weekly. However today it is telling me
>>> that "No data available to display" for ANY id number which I type in -
>>> even cases which displayed fine last week...... is there an issue with the
>>> server?!
>>>
>>> I hope my data has not all "gone"... slightly unnerving!
>>>
>>> Thanks
>>>
>>> Natasha
>>>
>>> --
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>>> an email to commcare-user...@googlegroups.com .
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>>>
>>
>>
>>
>> --
>> Simon Kelly
>> Senior Engineer | Dimagi South Africa
>>
>> --
>> You received this message because you are subscribed to a topic in the
>> Google Groups "commcare-users" group.
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>>
>
>
>
> --
> Natasha Lelijveld
>
>
It is very unlikely that your data is 'gone' and more likely that there
is just an issue with that report. Please could you report an issue from
CommCare so that we can get the necessary information about which project
you are on. You can use the 'Report an Issue' button at the bottom right of
the CommCare HQ page.
Im trying to check data which has been entered using the "Case List"
function on CommcareHQ. I do this weekly. However today it is telling me
that "No data available to display" for ANY id number which I type in -
even cases which displayed fine last week...... is there an issue with the
server?!
I hope my data has not all "gone"... slightly unnerving!
Thanks
Natasha
--
You received this message because you are subscribed to the Google
Groups "commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send
an email to commcare-user...@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
--
Simon Kelly
Senior Engineer | Dimagi South Africa
--
You received this message because you are subscribed to a topic in the
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