Time zone change not reflecting

I changed the time zone from GMT to GMT+5:30 but when I use the now()
function, I still see time as per GMT. Even the excel exports do not
reflect the time zone change. Could anyone please suggest what could be
done for this? Thank you.

Hi there,

For forms submitted in the past, the stored values will not be updated by a
change in device setting. So in exports, you may want to consider doing a
calculation in Excel to update the time values in old form submissions /
case properties. For new for, submissions, however, now() should be
calculating based on the updated timezone.

Hope this helps.

Best,
Kriti

··· On 1 Jul 2016 10:49, wrote:

I changed the time zone from GMT to GMT+5:30 but when I use the now()
function, I still see time as per GMT. Even the excel exports do not
reflect the time zone change. Could anyone please suggest what could be
done for this? Thank you.


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Thanks Kriti. I tried as you advised but the time zone change in the
project settings is not reflecting in the exported data. By the way, I have
faced this issue in every other project i have created. Could this have
something to do with using the free community version and not a paid
version?

Regards,
Nikhil

··· On Friday, July 1, 2016 at 10:49:34 AM UTC+5:30, nikhil.d...@gmail.com wrote: > > I changed the time zone from GMT to GMT+5:30 but when I use the now() > function, I still see time as per GMT. Even the excel exports do not > reflect the time zone change. Could anyone please suggest what could be > done for this? Thank you. >

Hi Nikhil,

Times in exports are only shown in UTC and are not affected by time zone
settings - there is a Uservoice ticket for this idea if you would like to
vote in support of it:

Additionally, I think that times captured by the phone will always be shown
in the timezone the phone was set in when the form was filled out, so you
would need to use a calculation like the one Kriti suggested.

Hope this helps,

Jeremy

··· On Wed, Jul 6, 2016 at 10:02 AM, wrote:

Thanks Kriti. I tried as you advised but the time zone change in the
project settings is not reflecting in the exported data. By the way, I have
faced this issue in every other project i have created. Could this have
something to do with using the free community version and not a paid
version?

Regards,
Nikhil

On Friday, July 1, 2016 at 10:49:34 AM UTC+5:30, nikhil.d...@gmail.com wrote:

I changed the time zone from GMT to GMT+5:30 but when I use the now()
function, I still see time as per GMT. Even the excel exports do not
reflect the time zone change. Could anyone please suggest what could be
done for this? Thank you.


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
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Jeremy Wacksman
Dimagi http://www.dimagi.com, Inc.

Hi Jeremy,

Thanks for sharing the information. I have voted on the link you shared.

Regards,
Nikhil

··· On Fri, Jul 8, 2016 at 11:34 PM, Jeremy W. wrote:

Hi Nikhil,

Times in exports are only shown in UTC and are not affected by time zone
settings - there is a Uservoice ticket for this idea if you would like to
vote in support of it:
https://dimagi.uservoice.com/forums/194740-data/suggestions/9904056-have-data-export-timezone-match-project-domain-tim

Additionally, I think that times captured by the phone will always be
shown in the timezone the phone was set in when the form was filled out, so
you would need to use a calculation like the one Kriti suggested.

Hope this helps,

Jeremy

On Wed, Jul 6, 2016 at 10:02 AM, nikhil.desai1984@gmail.com wrote:

Thanks Kriti. I tried as you advised but the time zone change in the
project settings is not reflecting in the exported data. By the way, I have
faced this issue in every other project i have created. Could this have
something to do with using the free community version and not a paid
version?

Regards,
Nikhil

On Friday, July 1, 2016 at 10:49:34 AM UTC+5:30, nikhil.d...@gmail.com wrote:

I changed the time zone from GMT to GMT+5:30 but when I use the now()
function, I still see time as per GMT. Even the excel exports do not
reflect the time zone change. Could anyone please suggest what could be
done for this? Thank you.


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
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Jeremy Wacksman
Dimagi http://www.dimagi.com, Inc.


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