SMS System

Users
1

Hi everyone,
I am trying to send SMS via messaging system, the system sent the message
but:

  • The messages length is 160 litters but they received a message with
    first 70 litters.
  • I sent the message three times, but in the third time not all persons
    received the SMS.
  • Is it possible to change the sender name from "SMSInfo" to our org
    name?

Thanks for your support!

Mahmoud

2

Hi Mahmoud,

See answers inline.

Thanks,
Giovanni

Hi everyone,
I am trying to send SMS via messaging system, the system sent the message
but:

  • The messages length is 160 litters but they received a message with
    first 70 litters.

Did the message have special characters in it? The per-SMS character limit
for messages with special characters is 70 characters.

  • I sent the message three times, but in the third time not all
    persons received the SMS.

Sometimes gateways or carriers will stop an SMS's delivery if it's to the
same number with the same content in a short period of time, or the message
might have just gotten dropped.

  • Is it possible to change the sender name from "SMSInfo" to our org
    name?

This is not possible, but I'll email you off thread to understand in what
country you are using SMS and what content you are sending to help give you
advice on which SMS gateway will suit you best.

ยทยทยท On Sat, Dec 3, 2016 at 3:55 AM, Mahmoud Abo Shabo wrote:

Thanks for your support!

Mahmoud

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