Server error

Hi folks, i can’t connect to Commcare HQ and i can’t update and syinc my
commcare. please any help?

Hi Josephenne,

We’re aware of this issue, our team has looked into it and the problem
seems to be a result of our database cloud service being unavailable. We
have followed up with the Cloudant and they are aware of the widespread
outage and they are working urgently to restore access as soon as possible.
We’ll update everyone on this forum once the problem is resolved. Thank you
for your patience and apologies for the inconvenience.

Regards,
Nynke

··· On Thu, Apr 28, 2016 at 10:35 AM, A JOSEPH ENNE wrote:

Hi folks, i can’t connect to Commcare HQ and i can’t update and syinc my
commcare. please any help?


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
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Senior Field Manager | Gestionnaire sur terrain
Dimagi West Africa | Dimagi Afrique de l’Ouest
Mob Sénégal: +221765228700
Skype: nynke.brunner
http://www.dimagi.com

Hi,

Our engineers have fixed the issue and CommCareHQ is back up and running as
usual. Thanks for your patience while the site was unavailable.

Amelia

··· On Thu, Apr 28, 2016 at 7:05 AM, Nynke Brunner wrote:

Hi Josephenne,

We’re aware of this issue, our team has looked into it and the problem
seems to be a result of our database cloud service being unavailable. We
have followed up with the Cloudant and they are aware of the widespread
outage and they are working urgently to restore access as soon as possible.
We’ll update everyone on this forum once the problem is resolved. Thank you
for your patience and apologies for the inconvenience.

Regards,
Nynke

On Thu, Apr 28, 2016 at 10:35 AM, A JOSEPH ENNE joeaenne@gmail.com wrote:

Hi folks, i can’t connect to Commcare HQ and i can’t update and syinc my
commcare. please any help?


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


Senior Field Manager | Gestionnaire sur terrain
Dimagi West Africa | Dimagi Afrique de l’Ouest
Mob Sénégal: +221765228700
Skype: nynke.brunner
http://www.dimagi.com


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.