Retrieving data in Commcare Android after the app (ccz) is accidentally uninstalled

Users
1

Hi,

One of our field workers have reported that they have accidentally un-installed the CCZ file (not the Android app), but there was unsynced data on the phone.
Is is possible to retrieve that?

Thanks

2

Hi Anteneh,

Once you uninstall the ccz app, CommCare will delete all the app resources and databases. So, it's not possible to get the unsynced data from the phone.