I am a commcare user and admin. We created a new mobile worker account and have been trying to reassign cases from the old to the new account. This process has taken me too long than i had anticipated and worse still, only less than one percent of the total cases have been reassigned to the new mobile worker account. As a result, we are stuck and cant continue entry of the related data. Is there any solution??
Additionally, after creation of the new account, i was able to log in on the original account using another tablet but there isnt any single case showing on the caselist. What might be the reason for this?