Possible to re-open closed cases?

Users
1

We have a situation where cases were closed in error (through filling our
"postpartum form" which closes the case after the second time it's filled).
Is there any way to re-open these cases and restore them to the phone?

Thanks,
Julia

2

Hi Julia,

Sorry for the late response. Though it's currently not possible to reopen a
case, we are working on precisely that problem right now - watch out for an
announcement soon about opening cases that have been closd in error (and
otherwise dealing with erroneous data).

Thanks,
Amelia

··· On Fri, Jul 26, 2013 at 12:15 PM, Julia wrote:

We have a situation where cases were closed in error (through filling our
"postpartum form" which closes the case after the second time it's filled).
Is there any way to re-open these cases and restore them to the phone?

Thanks,
Julia

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3

To follow up, we just released this feature and made the announcement:
https://groups.google.com/d/msg/commcare-users/9nj_9aJ54zk/DYAooUejv-YJ

··· On Thu, Aug 1, 2013 at 10:34 AM, Amelia Sagoff wrote:

Hi Julia,

Sorry for the late response. Though it's currently not possible to reopen
a case, we are working on precisely that problem right now - watch out for
an announcement soon about opening cases that have been closd in error (and
otherwise dealing with erroneous data).

Thanks,
Amelia

On Fri, Jul 26, 2013 at 12:15 PM, Julia juliadae@gmail.com wrote:

We have a situation where cases were closed in error (through filling our
"postpartum form" which closes the case after the second time it's filled).
Is there any way to re-open these cases and restore them to the phone?

Thanks,
Julia

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"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
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