Mobile Worker Logging In to HQ

Users
1

Hi,

I was wondering if its possible for one of my mobile workers to be in
charge of checking that forms are making it onto the server.

Do I need to create a Commcare account for him and make him an Admin? Or
can he somehow login as a mobile worker in order to check the Submit
History and Case List??

Thanks for advice!

2

You have to create a web account for them. The don't have to be admin
unless they need to check data for other project spaces as well.

··· On 13 December 2013 16:35, Natasha Lelijveld wrote:

Hi,

I was wondering if its possible for one of my mobile workers to be in
charge of checking that forms are making it onto the server.

Do I need to create a Commcare account for him and make him an Admin? Or
can he somehow login as a mobile worker in order to check the Submit
History and Case List??

Thanks for advice!

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Simon Kelly
Senior Engineer | Dimagi South Africa

3

Actually you can give mobile workers access to reports too. To do this, you
can create a role[1] that only has access to the reports you want, and then
assign that role to the mobile worker.

Also, they will have to login as follows:

  1. Sign into your domain using the credentials of a mobile worker.
  2. From the regular login page you must use the fullly qualified
    username (mobileusername@domain.commcarehq.org) to login. This is NOT
    the email address and password combination you use to log in to
    CommCareHQ
    to view reports, manage users, or modify an application.
    2. Alternatively, if you navigate to "
    www.commcarehq.org/a/project_space_name]/login" you can log in with
    just the mobile user name and password (i.e. it is not necessary to put @
    domain.commcarehq.org[2]

Cory

[1] CommCareHQ Web Users - CommCare Public - CommCare Public
[2] https://help.commcarehq.org/display/commcarepublic/Using+CloudCare

··· 2013/12/13 Simon Kelly

You have to create a web account for them. The don't have to be admin
unless they need to check data for other project spaces as well.

On 13 December 2013 16:35, Natasha Lelijveld natasha.lelijveld@gmail.comwrote:

Hi,

I was wondering if its possible for one of my mobile workers to be in
charge of checking that forms are making it onto the server.

Do I need to create a Commcare account for him and make him an Admin? Or
can he somehow login as a mobile worker in order to check the Submit
History and Case List??

Thanks for advice!

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Simon Kelly
Senior Engineer | Dimagi South Africa

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4

Hi Natasha,

First of all, I'd like to assure you that forms are either successfully
sent to the server or remain safely on the phone. Forms remain on the phone
until the server notifies the phone that the forms were successfully
received - this is how we ensure forms cannot get lost in the middle.

Secondly, your mobile workers can see the status of their forms on the
mobile application itself. The app displays the number of unsent forms that
remain on the phone.

On Android phones, the number of unsent forms is displayed on the "Sync"
button of the home screen. Under the sync button, a notification is
displayed whenever forms have been successfully sent to the server.

On Java phones, the number of unsent forms is displayed on the "Send all
unsent" menu item, or if the app is in Sense mode, it is displayed on the
top bar of the phone.

If you are concerned that forms may accumulate on the phone, you can set an
"Unsent form limit" for your application. If an application exceeds that
limit of unsent forms, the phone will highlight the unsent forms message in
red to make the issue more apparent. Read more about configuring this limit
and other application settings here:
https://help.commcarehq.org/display/commcarepublic/Application+Settings

Sorry if we are overwhelming you with information, and thanks for reaching
out!

Amelia

··· On Fri, Dec 13, 2013 at 10:05 AM, Simon Kelly wrote:

You have to create a web account for them. The don't have to be admin
unless they need to check data for other project spaces as well.

On 13 December 2013 16:35, Natasha Lelijveld natasha.lelijveld@gmail.comwrote:

Hi,

I was wondering if its possible for one of my mobile workers to be in
charge of checking that forms are making it onto the server.

Do I need to create a Commcare account for him and make him an Admin? Or
can he somehow login as a mobile worker in order to check the Submit
History and Case List??

Thanks for advice!

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"commcare-users" group.
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For more options, visit https://groups.google.com/groups/opt_out.

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Simon Kelly
Senior Engineer | Dimagi South Africa

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5

Thanks very much for advice.

··· On 13 December 2013 17:44, Amelia Sagoff wrote:

Hi Natasha,

First of all, I'd like to assure you that forms are either successfully
sent to the server or remain safely on the phone. Forms remain on the phone
until the server notifies the phone that the forms were successfully
received - this is how we ensure forms cannot get lost in the middle.

Secondly, your mobile workers can see the status of their forms on the
mobile application itself. The app displays the number of unsent forms that
remain on the phone.

On Android phones, the number of unsent forms is displayed on the "Sync"
button of the home screen. Under the sync button, a notification is
displayed whenever forms have been successfully sent to the server.

On Java phones, the number of unsent forms is displayed on the "Send all
unsent" menu item, or if the app is in Sense mode, it is displayed on the
top bar of the phone.

If you are concerned that forms may accumulate on the phone, you can set
an "Unsent form limit" for your application. If an application exceeds that
limit of unsent forms, the phone will highlight the unsent forms message in
red to make the issue more apparent. Read more about configuring this limit
and other application settings here:
https://help.commcarehq.org/display/commcarepublic/Application+Settings

Sorry if we are overwhelming you with information, and thanks for reaching
out!

Amelia

On Fri, Dec 13, 2013 at 10:05 AM, Simon Kelly skelly@dimagi.com wrote:

You have to create a web account for them. The don't have to be admin
unless they need to check data for other project spaces as well.

On 13 December 2013 16:35, Natasha Lelijveld <natasha.lelijveld@gmail.com wrote:

Hi,

I was wondering if its possible for one of my mobile workers to be in
charge of checking that forms are making it onto the server.

Do I need to create a Commcare account for him and make him an Admin? Or
can he somehow login as a mobile worker in order to check the Submit
History and Case List??

Thanks for advice!

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Simon Kelly
Senior Engineer | Dimagi South Africa

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Natasha Lelijveld