Missing submitted data

Hello Geofrey,

Based on the screenshot provided, I can confirm that this is the correct application. It’s the latest build of CommCare, where we’ve updated the UI elements. This update was also announced here: CommCare 2.55.0 Announcement.

If the form appears under the "Incomplete Forms" tab (assuming the "Saved Form" section corresponds to it) on the mobile app, it indicates that the form was not submitted and has not yet synced with the CommCare HQ server.

The user can navigate to the Incomplete Forms tab and submit the form. Once submitted, it will sync with the server and become accessible through Data Exports.

I hope this clarifies your query. If you need any further assistance, feel free to reach out.

Best,
Shiv