Loading commcare apps onto tablets - is it possible?

Users
1

Hi,
I have an android tablet on which I would like to load my application for
testing and demonstration purposes. However, when I try to load it on, it
says that it is incompatible. Am I doing something wrong? Or can the
applications only be loaded on to phones that have connections to service
networks?
Thanks!

2

Hey Sarah,

It should definitely work unless it's a significantly older tablet or is
being restricted by geography. Could you provide more information about the
tablet model and android version you're running? Also could you provide
more information about the exact stage of the process that is failing? If
it is failing upon loading your application into CommCare it might just be
something wrong in your application's configuration.

thanks,
Cory

··· On Fri, Jan 16, 2015 at 6:38 AM, Sarah Mollenkopf wrote:

Hi,
I have an android tablet on which I would like to load my application for
testing and demonstration purposes. However, when I try to load it on, it
says that it is incompatible. Am I doing something wrong? Or can the
applications only be loaded on to phones that have connections to service
networks?
Thanks!

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3

I am using a Google Nexus Tablet that was given to be about 9 months ago
but I'm pretty sure its not that old. I used "deploy" from the application
screen and chose to deploy on android. Then I tried to transfer online so I
input the code into the search bar on the tablet and it downloaded
something but then when I tried to open it it just said "can't open". I
also tried offline by transferring the file from my computer but it again
said that I couldnt open it. Did I miss a step?

Best,
Sarah

··· On Sat, Jan 17, 2015 at 5:11 PM, Cory Zue wrote:

Hey Sarah,

It should definitely work unless it's a significantly older tablet or is
being restricted by geography. Could you provide more information about the
tablet model and android version you're running? Also could you provide
more information about the exact stage of the process that is failing? If
it is failing upon loading your application into CommCare it might just be
something wrong in your application's configuration.

thanks,
Cory

On Fri, Jan 16, 2015 at 6:38 AM, Sarah Mollenkopf smollenk@gmail.com wrote:

Hi,
I have an android tablet on which I would like to load my application for
testing and demonstration purposes. However, when I try to load it on, it
says that it is incompatible. Am I doing something wrong? Or can the
applications only be loaded on to phones that have connections to service
networks?
Thanks!

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US Peace Corps Senegal
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Tulane University School of Public Health and Tropical Medicine
Master's International Program
E: smollenk@gmail.com
P: +221.77.673.0087

4

That worked to fix it! Thank you!!
Best,
Sarah Mollenkopf

··· On Sat, Jan 17, 2015 at 5:11 PM, Cory Zue wrote:

Hey Sarah,

It should definitely work unless it's a significantly older tablet or is
being restricted by geography. Could you provide more information about the
tablet model and android version you're running? Also could you provide
more information about the exact stage of the process that is failing? If
it is failing upon loading your application into CommCare it might just be
something wrong in your application's configuration.

thanks,
Cory

On Fri, Jan 16, 2015 at 6:38 AM, Sarah Mollenkopf smollenk@gmail.com wrote:

Hi,
I have an android tablet on which I would like to load my application for
testing and demonstration purposes. However, when I try to load it on, it
says that it is incompatible. Am I doing something wrong? Or can the
applications only be loaded on to phones that have connections to service
networks?
Thanks!

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Preventative Health Educator
US Peace Corps Senegal
MPH Epidemiology Candidate
Tulane University School of Public Health and Tropical Medicine
Master's International Program
E: smollenk@gmail.com
P: +221.77.673.0087

5

Sarah,

Is it possible that the application you're trying to deploy is targeted for
a newer CommCare version than you're running on your phone? I'd recommend
going to the Play Store, making sure you're updated to the newest version
of CommCare ODK, and then attempting to deploy your application again. If
this doesn't work, please file a bug report
https://confluence.dimagi.com/display/commcarepublic/Bug+Reports and our
support team will follow up with you offline.

Thanks,
Will

··· On Thu, Jan 22, 2015 at 6:55 AM, Sarah Mollenkopf wrote:

I am using a Google Nexus Tablet that was given to be about 9 months ago
but I'm pretty sure its not that old. I used "deploy" from the application
screen and chose to deploy on android. Then I tried to transfer online so I
input the code into the search bar on the tablet and it downloaded
something but then when I tried to open it it just said "can't open". I
also tried offline by transferring the file from my computer but it again
said that I couldnt open it. Did I miss a step?

Best,
Sarah

On Sat, Jan 17, 2015 at 5:11 PM, Cory Zue czue@dimagi.com wrote:

Hey Sarah,

It should definitely work unless it's a significantly older tablet or is
being restricted by geography. Could you provide more information about the
tablet model and android version you're running? Also could you provide
more information about the exact stage of the process that is failing? If
it is failing upon loading your application into CommCare it might just be
something wrong in your application's configuration.

thanks,
Cory

On Fri, Jan 16, 2015 at 6:38 AM, Sarah Mollenkopf smollenk@gmail.com wrote:

Hi,
I have an android tablet on which I would like to load my application
for testing and demonstration purposes. However, when I try to load it on,
it says that it is incompatible. Am I doing something wrong? Or can the
applications only be loaded on to phones that have connections to service
networks?
Thanks!

--
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Groups "commcare-users" group.
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--
Preventative Health Educator
US Peace Corps Senegal
MPH Epidemiology Candidate
Tulane University School of Public Health and Tropical Medicine
Master's International Program
E: smollenk@gmail.com
P: +221.77.673.0087

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