I recently updating my cases with a new property called AYN. I now want to
use this property in one of my forms. I was reading through the case
management help page and saw the option under 'Case Management' on the form
to 'Load the following case properties into the form' when the form is set
to 'Updates or closes a case.' My form is set up like this, however, I only
have the option to 'Save data to the following case properties,' not to
load a case property into the form. Why is this? Can anyone help with this?
Is there another way to load the new case property, AYN, into my form?
I recently updating my cases with a new property called AYN. I now want to
use this property in one of my forms. I was reading through the case
management help page and saw the option under 'Case Management' on the form
to 'Load the following case properties into the form' when the form is set
to 'Updates or closes a case.' My form is set up like this, however, I only
have the option to 'Save data to the following case properties,' not to
load a case property into the form. Why is this? Can anyone help with this?
Is there another way to load the new case property, AYN, into my form?
I have seen that page, thanks! The problem is that my new case property,
AYN, isn't showing up there in any of my forms. Do you know why this might
be?
Leah
···
On Monday, February 13, 2017 at 12:35:25 AM UTC-5, leb...@mail.harvard.edu wrote:
>
> Hello,
>
> I recently updating my cases with a new property called AYN. I now want to
> use this property in one of my forms. I was reading through the case
> management help page and saw the option under 'Case Management' on the form
> to 'Load the following case properties into the form' when the form is set
> to 'Updates or closes a case.' My form is set up like this, however, I only
> have the option to 'Save data to the following case properties,' not to
> load a case property into the form. Why is this? Can anyone help with this?
> Is there another way to load the new case property, AYN, into my form?
>
> Thank you,
> Leah
>
Could you report a bug from your domain so that our team can take a look?
Thanks,
Will
···
On Wed, Feb 15, 2017 at 5:59 AM, wrote:
Hi Will,
I have seen that page, thanks! The problem is that my new case property,
AYN, isn't showing up there in any of my forms. Do you know why this might
be?
Leah
On Monday, February 13, 2017 at 12:35:25 AM UTC-5, leb...@mail.harvard.edu wrote:
Hello,
I recently updating my cases with a new property called AYN. I now want
to use this property in one of my forms. I was reading through the case
management help page and saw the option under 'Case Management' on the form
to 'Load the following case properties into the form' when the form is set
to 'Updates or closes a case.' My form is set up like this, however, I only
have the option to 'Save data to the following case properties,' not to
load a case property into the form. Why is this? Can anyone help with this?
Is there another way to load the new case property, AYN, into my form?