Known issues manually configuring internet on Nokia C2-01?

Hi all - just wondering if anyone has figured out a workaround on the Nokia
C2-01 whereby you can manually configure the internet settings for a
particular provider.

For most of the phones the receive the proper internet settings when we text
the provider, but not all of them and then thought we could manually
configure the way we used to be able to on Nokia 2700c and 3110 where you
simply add the access point (which we can still do) and then manually create
the profile (which we cannot do).

So in short was wondering if anyone had success manually creating a profile
(where one would usually select “Znet” or something like that made available
by the network provider?

We’re able to get the settings properly when we take the phones back to town
and go to the telco provider, but so far they have been unable to provide us
with replicable instructions

Thanks in advance for any help

··· ---------------

Steve Ollis

Chief Operating Officer

D-tree International

http://www.d-tree.org http://www.d-tree.org/

+1.410.443.3916

Skype: ollisste

Hi Steve,

I’m sure our users closer to the ground can answer this better than I, but
just wanted to confirm that you’ve seen our GPRS setup wiki[1] and it
doesn’t have the information you need?

thanks,
Cory

[1] https://wiki.commcarehq.org/display/commcarepublic/GPRS+Setup

··· On Tue, Mar 5, 2013 at 7:18 AM, Steve Ollis wrote:

Hi all – just wondering if anyone has figured out a workaround on the
Nokia C2-01 whereby you can manually configure the internet settings for a
particular provider.****


For most of the phones the receive the proper internet settings when we
text the provider, but not all of them and then thought we could manually
configure the way we used to be able to on Nokia 2700c and 3110 where you
simply add the access point (which we can still do) and then manually
create the profile (which we cannot do).****


So in short was wondering if anyone had success manually creating a
profile (where one would usually select “Znet” or something like that made
available by the network provider?****


We’re able to get the settings properly when we take the phones back to
town and go to the telco provider, but so far they have been unable to
provide us with replicable instructions****


Thanks in advance for any help****


---------------****

Steve Ollis****

Chief Operating Officer****

D-tree International****

http://www.d-tree.org****

+1.410.443.3916****

Skype: ollisste****



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Hello Steve - As mentioned by Cory, we were able to solve most of our issues on the field through one of the ways given in the wiki.

There could be an issue of settings reset, in which case you will have to redo the settings (at least that was the case with us, and annoyingly so), we found that the settings were reset once the mobile ran out of balance which made us switch to GPRS packs ( with fixed monthly rental) which helped us ensure that we don’t need to redo the setting multiple times.

warm regards,
girdhari

··· From: commcare-users@googlegroups.com [mailto:commcare-users@googlegroups.com] On Behalf Of Cory Zue Sent: Tuesday, March 05, 2013 7:56 PM To: commcare-users@googlegroups.com Subject: Re: known issues manually configuring internet on Nokia C2-01?

Hi Steve,

I’m sure our users closer to the ground can answer this better than I, but just wanted to confirm that you’ve seen our GPRS setup wiki[1] and it doesn’t have the information you need?

thanks,
Cory

[1] https://wiki.commcarehq.org/display/commcarepublic/GPRS+Setup

On Tue, Mar 5, 2013 at 7:18 AM, Steve Ollis <steve.ollis@gmail.commailto:steve.ollis@gmail.com> wrote:
Hi all - just wondering if anyone has figured out a workaround on the Nokia C2-01 whereby you can manually configure the internet settings for a particular provider.

For most of the phones the receive the proper internet settings when we text the provider, but not all of them and then thought we could manually configure the way we used to be able to on Nokia 2700c and 3110 where you simply add the access point (which we can still do) and then manually create the profile (which we cannot do).

So in short was wondering if anyone had success manually creating a profile (where one would usually select “Znet” or something like that made available by the network provider?

We’re able to get the settings properly when we take the phones back to town and go to the telco provider, but so far they have been unable to provide us with replicable instructions

Thanks in advance for any help


Steve Ollis
Chief Operating Officer
D-tree International
http://www.d-tree.orghttp://www.d-tree.org/
+1.410.443.3916tel:%2B1.410.443.3916
Skype: ollisste


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Hi Cory - thanks for sending - the manual process seemed to work just fine

Thanks for your help (and the documentation!)

Steve

··· On Tue, Mar 5, 2013 at 5:25 PM, Cory Zue wrote:

Hi Steve,

I’m sure our users closer to the ground can answer this better than I, but
just wanted to confirm that you’ve seen our GPRS setup wiki[1] and it
doesn’t have the information you need?

thanks,
Cory

[1] https://wiki.commcarehq.org/display/commcarepublic/GPRS+Setup

On Tue, Mar 5, 2013 at 7:18 AM, Steve Ollis steve.ollis@gmail.com wrote:

Hi all – just wondering if anyone has figured out a workaround on the
Nokia C2-01 whereby you can manually configure the internet settings for a
particular provider.****


For most of the phones the receive the proper internet settings when we
text the provider, but not all of them and then thought we could manually
configure the way we used to be able to on Nokia 2700c and 3110 where you
simply add the access point (which we can still do) and then manually
create the profile (which we cannot do).****


So in short was wondering if anyone had success manually creating a
profile (where one would usually select “Znet” or something like that made
available by the network provider?****


We’re able to get the settings properly when we take the phones back to
town and go to the telco provider, but so far they have been unable to
provide us with replicable instructions****


Thanks in advance for any help****


---------------****

Steve Ollis****

Chief Operating Officer****

D-tree International****

http://www.d-tree.org****

+1.410.443.3916****

Skype: ollisste****



You received this message because you are subscribed to the Google Groups
“commcare-users” group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
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Steve Ollis
Chief Operating Officer
D-tree International
www.d-tree.org
US: +1.410.443.3916
skype: ollisste