Hi,
I keep getting this error when performing a network test on a specific
phone. Any help or suggestions will be appreciated.
Thanks,
Jolani
Hi Jolani,
What phone model and is it working on any other phone of the same model?
Some of the cheaper Nokia models have broken SSL due to a bug in their
version of symbian.
Jon
···
Sent from mobile On Apr 6, 2013 2:22 PM, "Jolani de la Porte" wrote:Hi,
I keep getting this error when performing a network test on a specific
phone. Any help or suggestions will be appreciated.Thanks,
Jolani
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Hi Jon,
Thanks for the response.
It is a Nokia 2700 classic. It works on all the other phones, I'm just
having problems with one particular phone.
Jolani
···
On Saturday, April 6, 2013 8:32:37 PM UTC+2, Jonathan Jackson wrote: > > Hi Jolani, > > What phone model and is it working on any other phone of the same model? > Some of the cheaper Nokia models have broken SSL due to a bug in their > version of symbian. > > Jon > > Sent from mobile > On Apr 6, 2013 2:22 PM, "Jolani de la Porte" <jola...@googlemail.com> wrote: > >> Hi, >> >> I keep getting this error when performing a network test on a specific >> phone. Any help or suggestions will be appreciated. >> >> Thanks, >> >> Jolani >> >> -- >> You received this message because you are subscribed to the Google Groups >> "commcare-users" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to commcare-user...@googlegroups.com . >> For more options, visit https://groups.google.com/groups/opt_out. >> >> >> >I believe often some of the shops people go to to have music/apps/pictures
put on their phone also sometimes (either intentionally or accidentally)
delete the root CA's on the phone. Others on this list with more experience
should be able to tell you what to do in that scenario. I believe you can
factory reset the phone, but you'll have to reinstall/reconfigure
everything on there.
···
On Sat, Apr 6, 2013 at 2:43 PM, Jolani de la Porte <jolanidlp@googlemail.com wrote:Hi Jon,
Thanks for the response.
It is a Nokia 2700 classic. It works on all the other phones, I'm just
having problems with one particular phone.Jolani
On Saturday, April 6, 2013 8:32:37 PM UTC+2, Jonathan Jackson wrote:
Hi Jolani,
What phone model and is it working on any other phone of the same model?
Some of the cheaper Nokia models have broken SSL due to a bug in their
version of symbian.Jon
Sent from mobile
On Apr 6, 2013 2:22 PM, "Jolani de la Porte" jola...@googlemail.com wrote:Hi,
I keep getting this error when performing a network test on a specific
phone. Any help or suggestions will be appreciated.Thanks,
Jolani
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Cory's on the right track, here. The sketchy firmware that gets installed
by "repair" shops will often not have the correct certificate authorities.
You can look to see if your phone has CA's on it from the "checking the
phone root CA" instructions here:
https://confluence.dimagi.com/display/commcarepublic/Nokia+Phone+Permissions
although it's kind of hard to list all the CA's you need.
If your phone has gotten "fixed" in this way, the best thing to do is take
it back to a Nokia store and have them do a factory reset.
-Clayton
···
On Sat, Apr 6, 2013 at 6:50 PM, Cory Zue wrote:I believe often some of the shops people go to to have music/apps/pictures
put on their phone also sometimes (either intentionally or accidentally)
delete the root CA's on the phone. Others on this list with more experience
should be able to tell you what to do in that scenario. I believe you can
factory reset the phone, but you'll have to reinstall/reconfigure
everything on there.On Sat, Apr 6, 2013 at 2:43 PM, Jolani de la Porte < jolanidlp@googlemail.com> wrote:
Hi Jon,
Thanks for the response.
It is a Nokia 2700 classic. It works on all the other phones, I'm just
having problems with one particular phone.Jolani
On Saturday, April 6, 2013 8:32:37 PM UTC+2, Jonathan Jackson wrote:
Hi Jolani,
What phone model and is it working on any other phone of the same
model? Some of the cheaper Nokia models have broken SSL due to a bug in
their version of symbian.Jon
Sent from mobile
On Apr 6, 2013 2:22 PM, "Jolani de la Porte" jola...@googlemail.com wrote:Hi,
I keep getting this error when performing a network test on a specific
phone. Any help or suggestions will be appreciated.Thanks,
Jolani
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Groups "commcare-users" group.
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