Images/Video in SMS

Emily_Haroz · March 14, 2017, 10:21am

HI All,

I am wondering about whether image or video messages are supported in
two-SMS features. We are thinking about a project that would involve
sending some PSA type information and also small mood checkins and using
images or videos (or links to videos) would be particularly useful.

Thanks so much!!
Emily

Giovanni_Capalbo · March 14, 2017, 1:24pm

Hi Emily,

We don't currently support sending multimedia in SMS. Also note that the
adoption of this feature would be very dependent on which country you'd
like to use it in since not all SMS gateways would support it.

If you'd like to advocate for multimedia in SMS, please see our UserVoice
page here https://dimagi.uservoice.com/forums/194745-messaging.

As an interim workaround, if you have the link to the multimedia, you could
send the link in an SMS.

Thanks,
Giovanni

···

On Tue, Mar 14, 2017 at 6:21 AM, Emily Haroz wrote:

HI All,

I am wondering about whether image or video messages are supported in
two-SMS features. We are thinking about a project that would involve
sending some PSA type information and also small mood checkins and using
images or videos (or links to videos) would be particularly useful.

Thanks so much!!
Emily

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Emily_Haroz · March 14, 2017, 1:29pm

Thanks so much Giovanni,

So just to be clear, no images could be sent? We would be working in the US
but on an American Indian reservation.

Thanks so much!!
Emily

···

On Tue, Mar 14, 2017 at 9:24 AM, Giovanni Capalbo wrote:

Hi Emily,

We don't currently support sending multimedia in SMS. Also note that the
adoption of this feature would be very dependent on which country you'd
like to use it in since not all SMS gateways would support it.

If you'd like to advocate for multimedia in SMS, please see our UserVoice
page here https://dimagi.uservoice.com/forums/194745-messaging.

As an interim workaround, if you have the link to the multimedia, you
could send the link in an SMS.

Thanks,
Giovanni

On Tue, Mar 14, 2017 at 6:21 AM, Emily Haroz eharoz@gmail.com wrote:

HI All,

I am wondering about whether image or video messages are supported in
two-SMS features. We are thinking about a project that would involve
sending some PSA type information and also small mood checkins and using
images or videos (or links to videos) would be particularly useful.

Thanks so much!!
Emily

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Giovanni_Capalbo · March 14, 2017, 1:32pm

Hi Emily,

That's correct, at the moment we do not support sending images or other
multimedia in SMS. But as a workaround you can send a link to an image, for
example.

Thanks,
Giovanni

···

On Tue, Mar 14, 2017 at 9:29 AM, Emily Haroz wrote:

Thanks so much Giovanni,

So just to be clear, no images could be sent? We would be working in the
US but on an American Indian reservation.

Thanks so much!!
Emily

On Tue, Mar 14, 2017 at 9:24 AM, Giovanni Capalbo gcapalbo@dimagi.com wrote:

Hi Emily,

We don't currently support sending multimedia in SMS. Also note that the
adoption of this feature would be very dependent on which country you'd
like to use it in since not all SMS gateways would support it.

If you'd like to advocate for multimedia in SMS, please see our UserVoice
page here https://dimagi.uservoice.com/forums/194745-messaging.

As an interim workaround, if you have the link to the multimedia, you
could send the link in an SMS.

Thanks,
Giovanni

On Tue, Mar 14, 2017 at 6:21 AM, Emily Haroz eharoz@gmail.com wrote:

HI All,

I am wondering about whether image or video messages are supported in
two-SMS features. We are thinking about a project that would involve
sending some PSA type information and also small mood checkins and using
images or videos (or links to videos) would be particularly useful.

Thanks so much!!
Emily

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Emily_Haroz · March 14, 2017, 1:33pm

Great thanks for the info! Is there a link to something I can see where
two-way SMS is demonstrated? I just want to be able to see its features.

Thanks again!
Emily

···

On Tue, Mar 14, 2017 at 9:32 AM, Giovanni Capalbo wrote:

Hi Emily,

That's correct, at the moment we do not support sending images or other
multimedia in SMS. But as a workaround you can send a link to an image, for
example.

Thanks,
Giovanni

On Tue, Mar 14, 2017 at 9:29 AM, Emily Haroz eharoz@gmail.com wrote:

Thanks so much Giovanni,

So just to be clear, no images could be sent? We would be working in the
US but on an American Indian reservation.

Thanks so much!!
Emily

On Tue, Mar 14, 2017 at 9:24 AM, Giovanni Capalbo gcapalbo@dimagi.com wrote:

Hi Emily,

We don't currently support sending multimedia in SMS. Also note that
the adoption of this feature would be very dependent on which country you'd
like to use it in since not all SMS gateways would support it.

If you'd like to advocate for multimedia in SMS, please see our
UserVoice page here
https://dimagi.uservoice.com/forums/194745-messaging.

As an interim workaround, if you have the link to the multimedia, you
could send the link in an SMS.

Thanks,
Giovanni

On Tue, Mar 14, 2017 at 6:21 AM, Emily Haroz eharoz@gmail.com wrote:

HI All,

I am wondering about whether image or video messages are supported in
two-SMS features. We are thinking about a project that would involve
sending some PSA type information and also small mood checkins and using
images or videos (or links to videos) would be particularly useful.

Thanks so much!!
Emily

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Giovanni_Capalbo · March 15, 2017, 1:13pm

Hi Emily,

Our online documentation
https://confluence.dimagi.com/display/commcarepublic/CommCare+Messaging+-+SMS+and+IVR
describes the functionality available with messaging. Specifically, for
two-way (interactive) SMS, you can have a look at the sections on creating
keywords
https://confluence.dimagi.com/display/commcarepublic/Keywords+Tutorial and
surveys
https://confluence.dimagi.com/display/commcarepublic/SMS+Survey+Tutorial.

Thanks,
Giovanni

···

On Tue, Mar 14, 2017 at 9:33 AM, Emily Haroz wrote:

Great thanks for the info! Is there a link to something I can see where
two-way SMS is demonstrated? I just want to be able to see its features.

Thanks again!
Emily

On Tue, Mar 14, 2017 at 9:32 AM, Giovanni Capalbo gcapalbo@dimagi.com wrote:

Hi Emily,

That's correct, at the moment we do not support sending images or other
multimedia in SMS. But as a workaround you can send a link to an image, for
example.

Thanks,
Giovanni

On Tue, Mar 14, 2017 at 9:29 AM, Emily Haroz eharoz@gmail.com wrote:

Thanks so much Giovanni,

So just to be clear, no images could be sent? We would be working in the
US but on an American Indian reservation.

Thanks so much!!
Emily

On Tue, Mar 14, 2017 at 9:24 AM, Giovanni Capalbo gcapalbo@dimagi.com wrote:

Hi Emily,

We don't currently support sending multimedia in SMS. Also note that
the adoption of this feature would be very dependent on which country you'd
like to use it in since not all SMS gateways would support it.

If you'd like to advocate for multimedia in SMS, please see our
UserVoice page here
https://dimagi.uservoice.com/forums/194745-messaging.

As an interim workaround, if you have the link to the multimedia, you
could send the link in an SMS.

Thanks,
Giovanni

On Tue, Mar 14, 2017 at 6:21 AM, Emily Haroz eharoz@gmail.com wrote:

HI All,

I am wondering about whether image or video messages are supported in
two-SMS features. We are thinking about a project that would involve
sending some PSA type information and also small mood checkins and using
images or videos (or links to videos) would be particularly useful.

Thanks so much!!
Emily

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