I can't find submited forms

Users
1

Hi! I’m updating CommCare HQ and the OData links to access new forms submitted on 2025-10-08, but the information isn’t showing up. I can only find it by directly downloading the export files, not through CommCareHQ queries.

2

Hello,

Thanks for posting this. My Name is Shiv and I am a Support Analyst at Dimagi. Reading through your issue with new form submissions from 2025-10-08 not appearing in OData feeds can be related to the integration or query setup. Here are some troubleshooting steps you can try to resolve this:

  1. Check OData Configuration: Make sure the feed is correctly set up in CommCare HQ and that the relevant forms and data are selected for OData export.

  2. Refresh OData Links: Sometimes simply refreshing the OData links or re-establishing the connection resolves syncing issues.

  3. Verify Permissions: Ensure you have access rights to the OData feeds, as restricted permissions can prevent recent data from showing.

If the above steps don’t resolve it and you need further assistance, you can reach out to CommCare support at support@dimagi.com. We can help troubleshoot configuration-specific issues with the OData feeds by taking a detailed look at your configuration.

Best,
Shiv