How to download the image/video captured during the data collection

Hi,

I am not able to download the Image or Video from the Commcare Data Export
tool , even after proving the logging credential, So what is the best way
to download all the uploaded multimedia files (Image, Video etc.,) from the
Commcare server.

With regards,
Gurudayal Sahu

Hi Sahu

The CommCare Data Export tool does not support downloading multimedia
files. In order to download the multimedia you need to use a standard
export. There is documentation available on the help site:
https://help.commcarehq.org/display/commcarepublic/Form+Data+Export#FormDataExport-D.MultimediaExports

··· On 23 February 2017 at 08:41, Sahu wrote:

Hi,

I am not able to download the Image or Video from the Commcare Data Export
tool , even after proving the logging credential, So what is the best way
to download all the uploaded multimedia files (Image, Video etc.,) from the
Commcare server.

With regards,
Gurudayal Sahu


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Simon Kelly
Director of Server Engineer | Dimagi