Giving feedback to originator of case

Hi

We have an app that allows any user to raise a case. Whilst being raised it
is assigned to the appropriate resolution group using ownerID.

This means that the originator may not be in this group, and thus cannot
see the case.

Can we give the originator feedback of status of the case they raised
through another method? Or have we missed something that allows us to do
this already?

Much thanks in advance

Tim

one thing you can do is create another case assigned to the user that
references the case being created as a parent case (via the index
relationship).

this will make that parent case stay relevant to the user and therefore
continue to live on the phone.

i’m assuming since you’re emailing the dev list you’re not working in our
app builder, so the thing you want to look at is the element in the
casexml spec: https://github.com/dimagi/commcare/wiki/casexml20

··· On Fri, Dec 12, 2014 at 4:25 AM, Tim Butler wrote:

Hi

We have an app that allows any user to raise a case. Whilst being raised
it is assigned to the appropriate resolution group using ownerID.

This means that the originator may not be in this group, and thus cannot
see the case.

Can we give the originator feedback of status of the case they raised
through another method? Or have we missed something that allows us to do
this already?

Much thanks in advance

Tim


You received this message because you are subscribed to the Google Groups
"CommCare Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-developers+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Hi Cory

Thanks for this - I am using Vellum and some modified xml - I get the idea
and think I have made it work within vellum.

Tim

May I ask what is Vellum ?

··· On Monday 15 December 2014 07:42:14 Tim Butler wrote: > Thanks for this - I am using Vellum


Charles Flèche
mHealth Advisor
Télécoms Sans Frontières http://www.tsfi.org
Première Urgence - Aide Médicale Internationale http://www.pu-ami.org

Hey Charles,

Vellum, as used here, refers to the part of the form builder that generates
the XML that describes a Commcare app. As Tim describes, you can use Vellum
in conjunction with custom XML to construct some more advanced work flows
if you’re comfortable dealing with the app source code.

-Will

··· On Dec 15, 2014 9:59 PM, "Charles Flèche" wrote:

On Monday 15 December 2014 07:42:14 Tim Butler wrote:

Thanks for this - I am using Vellum

May I ask what is Vellum ?


Charles Flèche
mHealth Advisor
Télécoms Sans Frontières http://www.tsfi.org
Première Urgence - Aide Médicale Internationale http://www.pu-ami.org


You received this message because you are subscribed to the Google Groups
"CommCare Developers" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-developers+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Ah cool, I guess this is https://github.com/dimagi/Vellum ?

··· On Monday 15 December 2014 23:13:38 William Pride wrote: > Vellum, as used here, refers to the part of the form builder that generates


Charles Flèche
mHealth Advisor
Télécoms Sans Frontières http://www.tsfi.org
Première Urgence - Aide Médicale Internationale http://www.pu-ami.org

that’s the one. vellum is the developer facing name for what we call “form
builder” on HQ.

··· On Mon, Dec 15, 2014 at 11:53 PM, Charles Flèche wrote: > > On Monday 15 December 2014 23:13:38 William Pride wrote: > > Vellum, as used here, refers to the part of the form builder that > generates > > Ah cool, I guess this is https://github.com/dimagi/Vellum ? > > > -- > Charles Flèche > mHealth Advisor > Télécoms Sans Frontières http://www.tsfi.org > Première Urgence - Aide Médicale Internationale http://www.pu-ami.org > > -- > > --- > You received this message because you are subscribed to the Google Groups > "CommCare Developers" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to commcare-developers+unsubscribe@googlegroups.com. > For more options, visit https://groups.google.com/d/optout. >