I've successfully set up CommCare to transmit data through OpenFn. However, I'm currently facing an issue where it abruptly ceased forwarding forms starting from September 29, 2023. The system reports more than 42,005 pending items awaiting forwarding, yet my connection's pending status remains at 0. Can anyone provide assistance with this matter?
Unfortunately I dont have any experience with Forward forms in commcare. If I am entirely honest I didnt even know you could do this. We have always used commcare's API to pull form data.
Hopefully one of the main guru's can help you out.
If you click on the "Responses" button on one (or more) of those failed attempts, what does it say? That might give an indication as to why this failed.
@Kiptoos Right! That error is shown when something goes wrong when the UI fetches the repeat records from the server. Do the Remote API Logs show a successful request was made to the remote server?
@Calvin
"Data Forwarding" is a useful way of keeping a system topped up with data, as new data gets sent along when it's received, versus the APIs, which require the client to initiate the request. The main drawbacks of data forwarding are that it doesn't operate in bulk, and it expects the client server to be always online, though there is fault tolerance and retries built-in. https://confluence.dimagi.com/pages/viewpage.action?pageId=12224128