Form search URL not working for web user

The CommCare help site says to use this url for locating forms:
https://www.commcarehq.org/search/?q=<>

(replacing "<<formid>>" with the correct form).

This works perfectly for me (role:Admin) but gives a 404 for the data admin
on the project.

The data admin CAN however navigate to the form using this url:
www.commcarehq.org/a/<my_instance_name>/reports/form_data/<>

The data admin has access to:

  • Edit web users
  • Edit mobile workers
  • Edit Data
  • View reports

But not to:

  • Edit locations
  • Edit apps
  • Edit subscription info

Any idea why they can’t use the /search/ url?

Thanks,

Andrew