Focus group questions for CHWs

Hi all,

Does anyone have a good set of focus group-style questions to ask CHWs about
their experience with CC, and any issues they may be encountering? I know
observation data is the best/most reliable (and the observation form on CC
is great, thanks Amelia and all who worked on it!), but I’m not sure how
many home visits I’ll be able to observe on my first few trips out to see
sahiyyas. I’ve thrown together a list, but just curious if anyone’s already
put something more formal together.

Thanks!

Nancy

Hey Nancy,

I created a survey for our CHVs in Dodoma as a part of our form improvement
process. This survey asks the CHVs how they feel about a specific form in
our application. This is our most general form and could be slightly
reworded for a broader context. We found this survey to be successful at
extracting useful information from the CHVs.

I’ve attached the survey form. Not sure if this is exactly “focus-group”
style, but you can check them out.

Thanks,
Nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

Form Improvement Process Survey_v2.doc (37.5 KB)

··· On Mon, Jun 20, 2011 at 8:18 AM, Nancy Ringel wrote:

Hi all,

Does anyone have a good set of focus group-style questions to ask CHWs
about their experience with CC, and any issues they may be encountering? I
know observation data is the best/most reliable (and the observation form on
CC is great, thanks Amelia and all who worked on it!), but I’m not sure how
many home visits I’ll be able to observe on my first few trips out to see
sahiyyas. I’ve thrown together a list, but just curious if anyone’s already
put something more formal together.

Thanks!

Nancy

Hey all -

Uploaded here:
https://confluence.dimagi.com/display/commcarepublic/Focus+Groups

Please feel free to contribute more surveys if you have used them before.

Cheers,
Jonathan

··· On Mon, Jun 20, 2011 at 7:21 AM, Nick Amland wrote:

Hey Nancy,

I created a survey for our CHVs in Dodoma as a part of our form improvement
process. This survey asks the CHVs how they feel about a specific form in
our application. This is our most general form and could be slightly
reworded for a broader context. We found this survey to be successful at
extracting useful information from the CHVs.

I’ve attached the survey form. Not sure if this is exactly "focus-group"
style, but you can check them out.

Thanks,
Nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

On Mon, Jun 20, 2011 at 8:18 AM, Nancy Ringel nringel@gmail.com wrote:

Hi all,

Does anyone have a good set of focus group-style questions to ask CHWs
about their experience with CC, and any issues they may be encountering? I
know observation data is the best/most reliable (and the observation form on
CC is great, thanks Amelia and all who worked on it!), but I’m not sure how
many home visits I’ll be able to observe on my first few trips out to see
sahiyyas. I’ve thrown together a list, but just curious if anyone’s already
put something more formal together.

Thanks!

Nancy

Thanks Nick! Much appreciated.

··· On Mon, Jun 20, 2011 at 4:51 PM, Nick Amland wrote:

Hey Nancy,

I created a survey for our CHVs in Dodoma as a part of our form improvement
process. This survey asks the CHVs how they feel about a specific form in
our application. This is our most general form and could be slightly
reworded for a broader context. We found this survey to be successful at
extracting useful information from the CHVs.

I’ve attached the survey form. Not sure if this is exactly "focus-group"
style, but you can check them out.

Thanks,
Nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

On Mon, Jun 20, 2011 at 8:18 AM, Nancy Ringel nringel@gmail.com wrote:

Hi all,

Does anyone have a good set of focus group-style questions to ask CHWs
about their experience with CC, and any issues they may be encountering? I
know observation data is the best/most reliable (and the observation form on
CC is great, thanks Amelia and all who worked on it!), but I’m not sure how
many home visits I’ll be able to observe on my first few trips out to see
sahiyyas. I’ve thrown together a list, but just curious if anyone’s already
put something more formal together.

Thanks!

Nancy

Added our BHOMA monthly survey that we ask them to fill in on their
phones to the wiki .

··· On Mon, Jun 20, 2011 at 10:41 AM, Nancy Ringel wrote: > Thanks Nick! Much appreciated. > > On Mon, Jun 20, 2011 at 4:51 PM, Nick Amland wrote: >> >> Hey Nancy, >> >> I created a survey for our CHVs in Dodoma as a part of our form >> improvement process. This survey asks the CHVs how they feel about a >> specific form in our application. This is our most general form and could >> be slightly reworded for a broader context. We found this survey to be >> successful at extracting useful information from the CHVs. >> >> I've attached the survey form. Not sure if this is exactly "focus-group" >> style, but you can check them out. >> >> Thanks, >> Nick >> >> Nick P. Amland >> CommCare Field Fellow >> Dimagi, Inc. >> Dodoma, Tanzania >> Google Voice: 253.642.7790 >> TZ Mobile: +255 762 740 996 >> Email: namland@dimagi.com >> >> >> On Mon, Jun 20, 2011 at 8:18 AM, Nancy Ringel wrote: >>> >>> Hi all, >>> >>> Does anyone have a good set of focus group-style questions to ask CHWs >>> about their experience with CC, and any issues they may be encountering? I >>> know observation data is the best/most reliable (and the observation form on >>> CC is great, thanks Amelia and all who worked on it!), but I'm not sure how >>> many home visits I'll be able to observe on my first few trips out to see >>> sahiyyas. I've thrown together a list, but just curious if anyone's already >>> put something more formal together. >>> >>> Thanks! >>> >>> Nancy >> > >

Cory - that’s very interesting. Do you have any sense of how hard it was to
get them to submit this form and if they are good about doing it regularly?
The idea of monthly self-reported feedback is quite interesting.

-J

··· On Mon, Jun 20, 2011 at 12:04 PM, Cory Zue wrote:

Added our BHOMA monthly survey that we ask them to fill in on their
phones to the wiki .

On Mon, Jun 20, 2011 at 10:41 AM, Nancy Ringel nringel@gmail.com wrote:

Thanks Nick! Much appreciated.

On Mon, Jun 20, 2011 at 4:51 PM, Nick Amland namland@dimagi.com wrote:

Hey Nancy,

I created a survey for our CHVs in Dodoma as a part of our form
improvement process. This survey asks the CHVs how they feel about a
specific form in our application. This is our most general form and
could

be slightly reworded for a broader context. We found this survey to be
successful at extracting useful information from the CHVs.

I’ve attached the survey form. Not sure if this is exactly
"focus-group"

style, but you can check them out.

Thanks,
Nick

Nick P. Amland
CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com

On Mon, Jun 20, 2011 at 8:18 AM, Nancy Ringel nringel@gmail.com wrote:

Hi all,

Does anyone have a good set of focus group-style questions to ask CHWs
about their experience with CC, and any issues they may be
encountering? I

know observation data is the best/most reliable (and the observation
form on

CC is great, thanks Amelia and all who worked on it!), but I’m not sure
how

many home visits I’ll be able to observe on my first few trips out to
see

sahiyyas. I’ve thrown together a list, but just curious if anyone’s
already

put something more formal together.

Thanks!

Nancy

Cory - that’s very interesting. Do you have any sense of how hard it was to
get them to submit this form and if they are good about doing it regularly?
The idea of monthly self-reported feedback is quite interesting.

As far as I know they are pretty good at filling it out every month.
They have monthly meetings with their supervisors and I think that
they fill out the form as part of the process (either before or during
the meeting, not sure which). Adding Linnea, Alex, Matt, and Ntazana,
who may be able to provide more clarification on exactly how it’s
being used and how successfully it’s been being filled out.

Cory

··· On Mon, Jun 20, 2011 at 12:12 PM, Jonathan Jackson wrote:

On Mon, Jun 20, 2011 at 12:04 PM, Cory Zue czue@dimagi.com wrote:

Added our BHOMA monthly survey that we ask them to fill in on their
phones to the wiki .

On Mon, Jun 20, 2011 at 10:41 AM, Nancy Ringel nringel@gmail.com wrote:

Thanks Nick! Much appreciated.

On Mon, Jun 20, 2011 at 4:51 PM, Nick Amland namland@dimagi.com wrote:

Hey Nancy,

I created a survey for our CHVs in Dodoma as a part of our form
improvement process. This survey asks the CHVs how they feel about a
specific form in our application. This is our most general form and
could
be slightly reworded for a broader context. We found this survey to be
successful at extracting useful information from the CHVs.

I’ve attached the survey form. Not sure if this is exactly
"focus-group"
style, but you can check them out.

Thanks,
Nick

Nick P. Amland
CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com

On Mon, Jun 20, 2011 at 8:18 AM, Nancy Ringel nringel@gmail.com wrote:

Hi all,

Does anyone have a good set of focus group-style questions to ask CHWs
about their experience with CC, and any issues they may be
encountering? I
know observation data is the best/most reliable (and the observation
form on
CC is great, thanks Amelia and all who worked on it!), but I’m not
sure how
many home visits I’ll be able to observe on my first few trips out to
see
sahiyyas. I’ve thrown together a list, but just curious if anyone’s
already
put something more formal together.

Thanks!

Nancy