I am struggling to figure out how to filter cases depending on the user.
We currently have 3 major disciplines in our organization and each discipline treats our clients at different points of the client journey. This means that one set of users/discipline may finish with a client much earlier than other users/disciplines. In this situation, on the mobile devices, I would like to remove the case from the users/discipline that has finished with the client but still keep the client visible to the users/disciplines that still need to treat the client. Has anyone got any advice on this point?
Thanks for any suggestions!