Error when loggin in

HI,

What are common causes of the error below:

Unknown Error during Restore

CommCare had trouble dealing with something that happened when you tried
to log in.

*Try to log in again. If you receive this message again, force close the
application from the Manage applications menu on the phone. If the error
persists, contact technical support.

··· * Regards

Victor E. Were

Victor,

Sorry for the ambiguity there, there are a number of causes for that
possible error. Can you report this back to us using the "Report an Issue"
link at the bottom of your domain in HQ? That will give us some of the
metadata we need to start digging into what could be triggering the issue
on your phone.

-Clayton

··· On Wed, Jul 17, 2013 at 9:01 AM, Victor Were wrote:

HI,

What are common causes of the error below:

Unknown Error during Restore

CommCare had trouble dealing with something that happened when you tried
to log in.

*Try to log in again. If you receive this message again, force close the
application from the Manage applications menu on the phone. If the error
persists, contact technical support.

Regards

Victor E. Were


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