Error reading XForm file! Urgent Help Needed!

Users
#1

Dear CommCare Users,

I am running the App on SamsungJ5 Android Phone and it works just fine, but
when I run it on Huiawei(on which the App will be deployed) then App fails
to load a particular form and brings up the error as: “Error reading XForm
file”.

Phone is specs:
Model: Huawei Y560-L01
Android: 5.1.1

Anything I can do to solve this?

Thanks,
Chaiwa.

#2

Hey Chaiwa,

Have you tried uninstalling/reinstalling your app?

··· On Thu, Aug 18, 2016 at 9:54 AM, Chaiwa Berian wrote:

Dear CommCare Users,

I am running the App on SamsungJ5 Android Phone and it works just fine,
but when I run it on Huiawei(on which the App will be deployed) then App
fails to load a particular form and brings up the error as: “Error reading
XForm file”.

Phone is specs:
Model: Huawei Y560-L01
Android: 5.1.1

Anything I can do to solve this?

Thanks,
Chaiwa.

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#3

Thanks Cory,

The error went off after I turned-off Auto Capture of Location on the form.
It looked like Huawei phone has smaller RAM compared to Samsung J5 so it
was timing-out as it was attempting to capture location…so I guess!

Thanks,
Chaiwa.

··· On Thu, Aug 18, 2016 at 11:05 AM, Cory Zue wrote:

Hey Chaiwa,

Have you tried uninstalling/reinstalling your app?

On Thu, Aug 18, 2016 at 9:54 AM, Chaiwa Berian chaiwa.berian@gmail.com wrote:

Dear CommCare Users,

I am running the App on SamsungJ5 Android Phone and it works just fine,
but when I run it on Huiawei(on which the App will be deployed) then App
fails to load a particular form and brings up the error as: “Error reading
XForm file”.

Phone is specs:
Model: Huawei Y560-L01
Android: 5.1.1

Anything I can do to solve this?

Thanks,
Chaiwa.

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