Hi Jonathan and Cory
Thanks for the quick feed back ... I was using Nokia 5130 and E72 , I
will go for recommended model and re test ....
Cheers
Shahid
···
On 12/14/11, commcare-users@googlegroups.com wrote:
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> Today's Topic Summary
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>
> Group: commcare-users@googlegroups.com
> Url: http://groups.google.com/group/commcare-users/topics
>
> - Problem with commcare [3 Updates]
> http://groups.google.com/group/commcare-users/t/e322c52407db174b
>
>
> =============================================================================
> Topic: Problem with commcare
> Url: http://groups.google.com/group/commcare-users/t/e322c52407db174b
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>
> ---------- 1 of 3 ----------
> From: Muhammad Shahid
> Date: Dec 13 01:37PM +0100
> Url: http://groups.google.com/group/commcare-users/msg/fe5fd78648d17606
>
> Hi Commcare support centre
>
>
> I am facing problem with the Commcare application, I used three
> different mobile phones but its not working on any of them , two
> mobile phones are opening application but as soon as I open Commcare
> application it disables the keypad of my mobile phone and I am not
> able to use the key pad of mobile phone to enter the information....
>
> with third mobile phone it shows a small red circle on application
> icon and I am not able to open the application....
>
> Your quick feed back in this regard will be highly appriciated
>
>
> warm regards
>
>
> SHAHID MUHAMMAD
> Regional HIV/TB Log
> Medecins Sans Frontieres
> South Africa/Lesotho, Malawi
> Mozambique, Zimbabwe
> Cell : +27 72 212 7530
> mail : MSFOCB-HivTb-Log@brussels.msf.org
> web : www.msf.org
>
>
> ---------- 2 of 3 ----------
> From: Cory Zue
> Date: Dec 13 09:07AM -0500
> Url: http://groups.google.com/group/commcare-users/msg/870a5ed433275a1c
>
> Hi Muhammad,
>
> Could you please submit a bug report from the application that is giving
> you trouble using the "report an issue" button at the bottom of CommCare
> HQ?
>
> Also, when you submit the issue, any additional information you can provide
> about how you are installing the application on the phones (from link or
> copying, onto phone memory or SD card, etc.), as well as what type of
> phones you are running, etc. will be helpful.
>
>
>
>
> ---------- 3 of 3 ----------
> From: Jonathan Jackson
> Date: Dec 13 09:26AM -0500
> Url: http://groups.google.com/group/commcare-users/msg/45b560a77dff5168
>
> Hi Shahid,
>
> Also note, the list of supported phones is here:
>
> https://confluence.dimagi.com/display/commcarepublic/Known+Supported+Phones
>
> there are many other phones that are thought to work, but if you can send
> the exact models you are trying to use over in the issue, we can check the
> specs on them.
>
> thanks,
> Jonathan
>
>
>
>
>
>