Custom case export data download problem

Hi all,

After changing case management from parent/child cases to one case and
setting up case properties, not all of the data that I’ve saved case
properties for is downloading in custom case exports. Some of the fields
are populating, but many are not. Has anyone else had a problem like that?

Thanks for any advice,

Annette

Hi Annette,

Thanks for reaching out about your case reconfiguration and export
behavior. Unfortunately, these parent and child exports are now separate.
To access the data together, you would need to manually download the parent
case type export and the child case type export and manually map the two
together.

This process may be helped by a setting in the child case export. When
exporting the child cases, at the bottom you should have the option to
include parent cases, which will list the parent case IDs for each child
case.

Cheers,

Nate

··· On Mon, Dec 1, 2014 at 10:34 AM, wrote:

Hi all,

After changing case management from parent/child cases to one case and
setting up case properties, not all of the data that I’ve saved case
properties for is downloading in custom case exports. Some of the fields
are populating, but many are not. Has anyone else had a problem like that?

Thanks for any advice,

Annette


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


Nate Haduch

Technical Support Analyst
Dimagi, Inc | 585 Massachusetts Ave | Suite 3 | Cambridge, MA 02139
web: http://www.dimagi.com/