I needed to know, about CommConnect services available in India,
specifically Maharashtra? and can anybody provide details on voice
messaging system using CommConnect? Can voice messages be sent through
CommConnect?
Thanks & Regards,
Priyanka
···
On Fri, Feb 20, 2015 at 6:15 PM, Sheel Shah wrote:
Hey Eric,
Thanks for the suggestion! I've noted it, but in the future you can also
use the Report an Issue button at the bottom of the screen to let us about
issues like this that you note.
By the way -- Earlier in this thread you pointed out that:
"Twilio uses a US number, delivery to US numbers will have high
reliability. But since sending SMS internationally can be difficult, it's
not uncommon to notice occasions where an internationally-sent SMS is
dropped, depending on the countries involved."
I was thinking -- it would be smart if your documentation pointed out
this fact. Because, as people use your documentation to make their plans
for what gateway to use, the current documentation gives the impression
that the only downside to using Twilio (for example) is that it's more
expensive. But you pointed out another significant downside.
... and added something like the following text to Twilio (and any other
gateways that it applied to): Because this gateway mails from a US number, there is the possibility
that SMSs could be occasionally dropped when sending to some non-US
countries. It is best to test thoroughly.
We are currently still developing and testing our voice messaging services
in India through our CommConnect. I can follow up with you separately on
your project and whether it would make sense to use our system for it.
Regards,
Sheel
···
On Wed, Feb 25, 2015 at 3:09 AM, Priyanka A wrote:
Hi,
I needed to know, about CommConnect services available in India,
specifically Maharashtra? and can anybody provide details on voice
messaging system using CommConnect? Can voice messages be sent through
CommConnect?
Thanks & Regards,
Priyanka
On Fri, Feb 20, 2015 at 6:15 PM, Sheel Shah sshah@dimagi.com wrote:
Hey Eric,
Thanks for the suggestion! I've noted it, but in the future you can also
use the Report an Issue button at the bottom of the screen to let us about
issues like this that you note.
By the way -- Earlier in this thread you pointed out that:
"Twilio uses a US number, delivery to US numbers will have high
reliability. But since sending SMS internationally can be difficult, it's
not uncommon to notice occasions where an internationally-sent SMS is
dropped, depending on the countries involved."
I was thinking -- it would be smart if your documentation pointed out
this fact. Because, as people use your documentation to make their plans
for what gateway to use, the current documentation gives the impression
that the only downside to using Twilio (for example) is that it's more
expensive. But you pointed out another significant downside.
... and added something like the following text to Twilio (and any other
gateways that it applied to): Because this gateway mails from a US number, there is the possibility
that SMSs could be occasionally dropped when sending to some non-US
countries. It is best to test thoroughly.