Hi CommCare Users,
We have this error that periodically pops up in the middle of an interview
and the mobile workers have to login again and start afresh. It's quite
annoying and time wasting. Has anyone encountered this error "Unfortunately,
CommCare ODK has stopped" When I try to report a problem from the error
pop-up, I am redirected to reporting a bug to Google instead.
Need some help.
Thanks,
James
Dear James,
First thing to check is if you are running the latest version of CommCare. You
can check it at the bottom of CommCareODK's home screen.
If your version is not 2.21.0 I suggest you update and retry. Does the crash
still occur ?
Regards,
Charles
Hey Charles,
We are running CommCare ODK version 2.21.0 and CC version 2.21. The error
still appears. Should it be something in Google settings? Because the when
I try to report an error from the pop up, I am redirecting to Google's
Report a bug form
Thanks,
James
Dear James,
First thing to check is if you are running the latest version of CommCare.
You
can check it at the bottom of CommCareODK's home screen.If your version is not 2.21.0 I suggest you update and retry. Does the
crash
still occur ?Regards,
Charles
On Monday, June 22, 2015 11:01:52 PM James Tinkamanyire wrote:
Hi CommCare Users,
We have this error that periodically pops up in the middle of an
interview
and the mobile workers have to login again and start afresh. It's quite
annoying and time wasting. Has anyone encountered this error
"Unfortunately, CommCare ODK has stopped" When I try to report a
problem
from the error pop-up, I am redirected to reporting a bug to Google
instead.Need some help.
Thanks,
James--
You received this message because you are subscribed to a topic in the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visit
https://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
*James Tinkamanyire *| Data Manager
Measuring Early Treatment Adherence - META ProjectGlobal Health
Collaborative - MUST - Uganda
P.O. Box 1397, Mbarara.
BSc Computer EngineeringMBARARA UNIVERSITY OF SCIENCE & TECHNOLOGYP.O. Box
1410, Mbarara, Uganda.
Mobile Tel: +256 (0)702 864 964
Work Tel: +256 776 864 965
Skype: jimmyjaymes1
Alt email: jtinkamanyire samira@mgh.harvard.edu@mustresearch.org
http://www.mghcgh.org/
Website: www.ghc.org http://www.mghcgh.org/
A rogue Google settings seems unlikely. What device are you running
CommCareODK on ? What Android version ? Can you consistently recreate the
issue ? It could be an error in your form that is only triggered at run-time
(like a bad string concatenation or something like that).
We are using Nexus 7, Android Version 5.1.1. This error actually happened
to all the 5 tablets we were using during our training, at the same time.
Weird!
A rogue Google settings seems unlikely. What device are you running
CommCareODK on ? What Android version ? Can you consistently recreate the
issue ? It could be an error in your form that is only triggered at
run-time
(like a bad string concatenation or something like that).On Tuesday, June 23, 2015 11:53:14 AM James Tinkamanyire wrote:
Hey Charles,
We are running CommCare ODK version 2.21.0 and CC version 2.21. The error
still appears. Should it be something in Google settings? Because the
when
I try to report an error from the pop up, I am redirecting to Google's
Report a bug formThanks,
JamesOn 23 June 2015 at 11:48, Charles Flèche mhealth-myanmar@tsfi.org wrote:
Dear James,
First thing to check is if you are running the latest version of
CommCare.
You
can check it at the bottom of CommCareODK's home screen.If your version is not 2.21.0 I suggest you update and retry. Does the
crash
still occur ?Regards,
Charles
On Monday, June 22, 2015 11:01:52 PM James Tinkamanyire wrote:
Hi CommCare Users,
We have this error that periodically pops up in the middle of an
interview
and the mobile workers have to login again and start afresh. It's
quite
annoying and time wasting. Has anyone encountered this error
"Unfortunately, CommCare ODK has stopped" When I try to report aproblem
from the error pop-up, I am redirected to reporting a bug to Google
instead.Need some help.
Thanks,
James--
You received this message because you are subscribed to a topic in the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to a topic in the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visit
https://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
Does the crash happen at a specific question in your form ?
Have you tried a on a different device (your own smartphone for example) ?
It's not really consistently happening at a specific question or form. It
occurs randomly and at different times.
Does the crash happen at a specific question in your form ?
Have you tried a on a different device (your own smartphone for example) ?On Tuesday, June 23, 2015 09:06:05 AM James Tinkamanyire wrote:
We are using Nexus 7, Android Version 5.1.1. This error actually happened
to all the 5 tablets we were using during our training, at the same time.
Weird!On Tue, Jun 23, 2015 at 12:03 PM Charles Flèche < mhealth-myanmar@tsfi.org> wrote:
A rogue Google settings seems unlikely. What device are you running
CommCareODK on ? What Android version ? Can you consistently recreate
the
issue ? It could be an error in your form that is only triggered at
run-time
(like a bad string concatenation or something like that).On Tuesday, June 23, 2015 11:53:14 AM James Tinkamanyire wrote:
Hey Charles,
We are running CommCare ODK version 2.21.0 and CC version 2.21. The
error
still appears. Should it be something in Google settings? Because thewhen
I try to report an error from the pop up, I am redirecting to
Google's
Report a bug formThanks,
JamesOn 23 June 2015 at 11:48, Charles Flèche mhealth-myanmar@tsfi.org wrote:
Dear James,
First thing to check is if you are running the latest version of
CommCare.
You
can check it at the bottom of CommCareODK's home screen.If your version is not 2.21.0 I suggest you update and retry. Does
the
crash
still occur ?Regards,
Charles
On Monday, June 22, 2015 11:01:52 PM James Tinkamanyire wrote:
Hi CommCare Users,
We have this error that periodically pops up in the middle of an
interview
and the mobile workers have to login again and start afresh. It's
quite
annoying and time wasting. Has anyone encountered this error
"Unfortunately, CommCare ODK has stopped" When I try to report
aproblem
from the error pop-up, I am redirected to reporting a bug to
instead.Need some help.
Thanks,
James--
You received this message because you are subscribed to a topic in
the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to a topic in the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to a topic in the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visit
https://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
*James Tinkamanyire *| Data Manager
Measuring Early Treatment Adherence - META ProjectGlobal Health
Collaborative - MUST - Uganda
P.O. Box 1397, Mbarara.
BSc Computer EngineeringMBARARA UNIVERSITY OF SCIENCE & TECHNOLOGYP.O. Box
1410, Mbarara, Uganda.
Mobile Tel: +256 (0)702 864 964
Work Tel: +256 776 864 965
Skype: jimmyjaymes1
Alt email: jtinkamanyire samira@mgh.harvard.edu@mustresearch.org
http://www.mghcgh.org/
Website: www.ghc.org http://www.mghcgh.org/
OK, so your application seems not to be the issue here. Now we need to tie
down the problem to either CommCareODK itself or the device you are using. In
order to do that you should try your app on a different device and see it
still crashes.
OK, great. I just checked my Application settings on HQ and I see that the
CC version is set to 2.20. we are running version 2.21.0 on the tablets. So
may be I need to change this to v2.21.0 on HQ?
OK, so your application seems not to be the issue here. Now we need to tie
down the problem to either CommCareODK itself or the device you are using.
In
order to do that you should try your app on a different device and see it
still crashes.On Tuesday, June 23, 2015 12:21:37 PM James Tinkamanyire wrote:
It's not really consistently happening at a specific question or form. It
occurs randomly and at different times.On 23 June 2015 at 12:17, Charles Flèche mhealth-myanmar@tsfi.org wrote:
Does the crash happen at a specific question in your form ?
Have you tried a on a different device (your own smartphone for
example) ?On Tuesday, June 23, 2015 09:06:05 AM James Tinkamanyire wrote:
We are using Nexus 7, Android Version 5.1.1. This error actually
happened
to all the 5 tablets we were using during our training, at the same
time.
Weird!On Tue, Jun 23, 2015 at 12:03 PM Charles Flèche < mhealth-myanmar@tsfi.org> wrote:
A rogue Google settings seems unlikely. What device are you running
CommCareODK on ? What Android version ? Can you consistently
recreatethe
issue ? It could be an error in your form that is only triggered at
run-time
(like a bad string concatenation or something like that).On Tuesday, June 23, 2015 11:53:14 AM James Tinkamanyire wrote:
Hey Charles,
We are running CommCare ODK version 2.21.0 and CC version 2.21.
The
error
still appears. Should it be something in Google settings? Because
thewhen
I try to report an error from the pop up, I am redirecting to
Google's
Report a bug form
Thanks,
JamesOn 23 June 2015 at 11:48, Charles Flèche < mhealth-myanmar@tsfi.org> wrote:
Dear James,
First thing to check is if you are running the latest version
ofCommCare.
You
can check it at the bottom of CommCareODK's home screen.If your version is not 2.21.0 I suggest you update and retry.
Doesthe
crash
still occur ?Regards,
Charles
On Monday, June 22, 2015 11:01:52 PM James Tinkamanyire wrote:
Hi CommCare Users,
We have this error that periodically pops up in the middle
of aninterview
and the mobile workers have to login again and start afresh.
It'squite
annoying and time wasting. Has anyone encountered this error
"Unfortunately, CommCare ODK has stopped" When I try to
reporta
problem
from the error pop-up, I am redirected to reporting a bug to
instead.
Need some help.
Thanks,
James--
You received this message because you are subscribed to a
topic inthe
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an
to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to a topic in
the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to a topic in the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to a topic in the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visit
https://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
It worths a try for sure: if the crash vanishes after this change you just
found a bug in CommCare that the dev team would be happy to hear about.
If the crash still persists, let's try on another device.
Cool. Thanks, Charles! Will get you feedback after a while.
It worths a try for sure: if the crash vanishes after this change you just
found a bug in CommCare that the dev team would be happy to hear about.If the crash still persists, let's try on another device.
On Tuesday, June 23, 2015 09:30:51 AM James Tinkamanyire wrote:
OK, great. I just checked my Application settings on HQ and I see that
the
CC version is set to 2.20. we are running version 2.21.0 on the tablets.
So
may be I need to change this to v2.21.0 on HQ?On Tue, Jun 23, 2015 at 12:27 PM Charles Flèche < mhealth-myanmar@tsfi.org> wrote:
OK, so your application seems not to be the issue here. Now we need to
tie
down the problem to either CommCareODK itself or the device you are
using.
In
order to do that you should try your app on a different device and see
it
still crashes.On Tuesday, June 23, 2015 12:21:37 PM James Tinkamanyire wrote:
It's not really consistently happening at a specific question or
form.
It
occurs randomly and at different times.On 23 June 2015 at 12:17, Charles Flèche mhealth-myanmar@tsfi.org wrote:
Does the crash happen at a specific question in your form ?
Have you tried a on a different device (your own smartphone forexample) ?
On Tuesday, June 23, 2015 09:06:05 AM James Tinkamanyire wrote:
We are using Nexus 7, Android Version 5.1.1. This error actually
happened
to all the 5 tablets we were using during our training, at the
same
time.
Weird!On Tue, Jun 23, 2015 at 12:03 PM Charles Flèche < mhealth-myanmar@tsfi.org> wrote:
A rogue Google settings seems unlikely. What device are you
running
CommCareODK on ? What Android version ? Can you consistentlyrecreate
the
issue ? It could be an error in your form that is only
triggered
at
run-time
(like a bad string concatenation or something like that).On Tuesday, June 23, 2015 11:53:14 AM James Tinkamanyire wrote:
Hey Charles,
We are running CommCare ODK version 2.21.0 and CC version
2.21.The
error
still appears. Should it be something in Google settings?
Because
thewhen
I try to report an error from the pop up, I am redirecting to
Google's
Report a bug form
Thanks,
JamesOn 23 June 2015 at 11:48, Charles Flèche < mhealth-myanmar@tsfi.org> wrote:
Dear James,
First thing to check is if you are running the latest
versionof
CommCare.
You
can check it at the bottom of CommCareODK's home screen.If your version is not 2.21.0 I suggest you update and
retry.Does
the
crash
still occur ?Regards,
Charles
On Monday, June 22, 2015 11:01:52 PM James Tinkamanyire wrote:
Hi CommCare Users,
We have this error that periodically pops up in the
middleof an
interview
and the mobile workers have to login again and start
afresh.
It'squite
annoying and time wasting. Has anyone encountered this
error
"Unfortunately, CommCare ODK has stopped" When I try toreport
a
problem
from the error pop-up, I am redirected to reporting a
bug toinstead.
Need some help.
Thanks,
James--
You received this message because you are subscribed to atopic in
the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an
to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout
.--
You received this message because you are subscribed to a
topic inthe
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an
to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to a topic in
the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to a topic in the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to a topic in the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visit
https://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
Oh, one more question -- do I need to make a New Version after changing
this setting?
It worths a try for sure: if the crash vanishes after this change you just
found a bug in CommCare that the dev team would be happy to hear about.If the crash still persists, let's try on another device.
On Tuesday, June 23, 2015 09:30:51 AM James Tinkamanyire wrote:
OK, great. I just checked my Application settings on HQ and I see that
the
CC version is set to 2.20. we are running version 2.21.0 on the tablets.
So
may be I need to change this to v2.21.0 on HQ?On Tue, Jun 23, 2015 at 12:27 PM Charles Flèche < mhealth-myanmar@tsfi.org> wrote:
OK, so your application seems not to be the issue here. Now we need to
tie
down the problem to either CommCareODK itself or the device you are
using.
In
order to do that you should try your app on a different device and see
it
still crashes.On Tuesday, June 23, 2015 12:21:37 PM James Tinkamanyire wrote:
It's not really consistently happening at a specific question or
form.
It
occurs randomly and at different times.On 23 June 2015 at 12:17, Charles Flèche mhealth-myanmar@tsfi.org wrote:
Does the crash happen at a specific question in your form ?
Have you tried a on a different device (your own smartphone forexample) ?
On Tuesday, June 23, 2015 09:06:05 AM James Tinkamanyire wrote:
We are using Nexus 7, Android Version 5.1.1. This error actually
happened
to all the 5 tablets we were using during our training, at the
same
time.
Weird!On Tue, Jun 23, 2015 at 12:03 PM Charles Flèche < mhealth-myanmar@tsfi.org> wrote:
A rogue Google settings seems unlikely. What device are you
running
CommCareODK on ? What Android version ? Can you consistentlyrecreate
the
issue ? It could be an error in your form that is only
triggered
at
run-time
(like a bad string concatenation or something like that).On Tuesday, June 23, 2015 11:53:14 AM James Tinkamanyire wrote:
Hey Charles,
We are running CommCare ODK version 2.21.0 and CC version
2.21.The
error
still appears. Should it be something in Google settings?
Because
thewhen
I try to report an error from the pop up, I am redirecting to
Google's
Report a bug form
Thanks,
JamesOn 23 June 2015 at 11:48, Charles Flèche < mhealth-myanmar@tsfi.org> wrote:
Dear James,
First thing to check is if you are running the latest
versionof
CommCare.
You
can check it at the bottom of CommCareODK's home screen.If your version is not 2.21.0 I suggest you update and
retry.Does
the
crash
still occur ?Regards,
Charles
On Monday, June 22, 2015 11:01:52 PM James Tinkamanyire wrote:
Hi CommCare Users,
We have this error that periodically pops up in the
middleof an
interview
and the mobile workers have to login again and start
afresh.
It'squite
annoying and time wasting. Has anyone encountered this
error
"Unfortunately, CommCare ODK has stopped" When I try toreport
a
problem
from the error pop-up, I am redirected to reporting a
bug toinstead.
Need some help.
Thanks,
James--
You received this message because you are subscribed to atopic in
the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an
to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout
.--
You received this message because you are subscribed to a
topic inthe
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an
to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to a topic in
the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to a topic in the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to a topic in the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visit
https://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.
I don't think so, but I'm not 100% sure about this one. It probably won't hurt
to make a new version though.
James,
As Charles suggests, its always helpful to be using the most recent version
of CommCare as we often resolve crashes in new builds. However, 2.21 is the
most recent currently released version on the Play Store and so is the most
recent version available - the version setting on CommCareHQ is more aptly
described as "the minimum version to require to run this CommCare
application" so changing this won't cause you to update version on its own.
If you continue to see the crash, please click the "Report and Issue"
button that Android prompts you with, then enter something useful like your
name in the dialog box. Then, please report a bug to us directly
https://confluence.dimagi.com/display/commcarepublic/Bug+Reports?src=search
and
indicate that you've submitted a crash report via Android and we can take a
look. Its also very helpful if you can provide steps that consistently
replicate the bug.
Thanks,
Will
I don't think so, but I'm not 100% sure about this one. It probably won't
hurt
to make a new version though.On Tuesday, June 23, 2015 09:53:17 AM James Tinkamanyire wrote:
Oh, one more question -- do I need to make a New Version after changing
this setting?On Tue, Jun 23, 2015 at 12:42 PM Charles Flèche < mhealth-myanmar@tsfi.org> wrote:
It worths a try for sure: if the crash vanishes after this change you
just
found a bug in CommCare that the dev team would be happy to hear about.If the crash still persists, let's try on another device.
On Tuesday, June 23, 2015 09:30:51 AM James Tinkamanyire wrote:
OK, great. I just checked my Application settings on HQ and I see
thatthe
CC version is set to 2.20. we are running version 2.21.0 on the
tablets.So
may be I need to change this to v2.21.0 on HQ?
On Tue, Jun 23, 2015 at 12:27 PM Charles Flèche < mhealth-myanmar@tsfi.org> wrote:
OK, so your application seems not to be the issue here. Now we
need totie
down the problem to either CommCareODK itself or the device you are
using.
In
order to do that you should try your app on a different device and
seeit
still crashes.
On Tuesday, June 23, 2015 12:21:37 PM James Tinkamanyire wrote:
It's not really consistently happening at a specific question or
form.
It
occurs randomly and at different times.On 23 June 2015 at 12:17, Charles Flèche < mhealth-myanmar@tsfi.org> wrote:
Does the crash happen at a specific question in your form ?
Have you tried a on a different device (your own smartphone forexample) ?
On Tuesday, June 23, 2015 09:06:05 AM James Tinkamanyire wrote:
We are using Nexus 7, Android Version 5.1.1. This error
actually
happened
to all the 5 tablets we were using during our training, at
thesame
time.
Weird!On Tue, Jun 23, 2015 at 12:03 PM Charles Flèche < mhealth-myanmar@tsfi.org> wrote:
A rogue Google settings seems unlikely. What device are you
running
CommCareODK on ? What Android version ? Can you
consistentlyrecreate
the
issue ? It could be an error in your form that is only
triggered
at
run-time
(like a bad string concatenation or something like that).On Tuesday, June 23, 2015 11:53:14 AM James Tinkamanyire wrote:
Hey Charles,
We are running CommCare ODK version 2.21.0 and CC version
2.21.
The
error
still appears. Should it be something in Google settings?
Because
thewhen
I try to report an error from the pop up, I am
redirecting
toGoogle's
Report a bug form
Thanks,
JamesOn 23 June 2015 at 11:48, Charles Flèche < mhealth-myanmar@tsfi.org> wrote:
Dear James,
First thing to check is if you are running the latest
version
of
CommCare.
You
can check it at the bottom of CommCareODK's home
screen.If your version is not 2.21.0 I suggest you update and
retry.
Does
the
crash
still occur ?Regards,
Charles
On Monday, June 22, 2015 11:01:52 PM James Tinkamanyire wrote:
Hi CommCare Users,
We have this error that periodically pops up in the
middle
of an
interview
and the mobile workers have to login again and start
afresh.
It's
quite
annoying and time wasting. Has anyone encountered
thiserror
"Unfortunately, CommCare ODK has stopped" When I
try
toreport
a
problem
from the error pop-up, I am redirected to reporting a
bug to
instead.
Need some help.
Thanks,
James--
You received this message because you are subscribed
to atopic in
the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics,
send anto
commcare-users+unsubscribe@googlegroups.com.
For more options, visit
https://groups.google.com/d/optout.
--
You received this message because you are subscribed to atopic in
the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an
to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout
.--
You received this message because you are subscribed to a
topic inthe
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an
to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to a topic in
the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to a topic in the
Google Groups "commcare-users" group.
To unsubscribe from this topic, visithttps://groups.google.com/d/topic/commcare-users/w-ZFrRkphbs/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.--
You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.