Celery service failing to run

Users
1

I have run the following command "commcare-cloud monolith django-manage check_services" to check my services but iam getting message error below, any leads on what's causing this

FAILURE (Took 0.00s) celery : analytics_queue has been blocked for as long as we can see (max allowed is 0:30:00)
async_restore_queue has been blocked for as long as we can see (max allowed is 0 :01:00)
background_queue has been blocked for as long as we can see (max allowed is 0:10 :00)
case_import_queue has been blocked for as long as we can see (max allowed is 0:0 1:00)
case_rule_queue has been blocked for as long as we can see (max allowed is 0:10: 00)
celery has been blocked for as long as we can see (max allowed is 0:01:00)
celery_periodic has been blocked for as long as we can see (max allowed is 0:10: 00)
email_queue has been blocked for as long as we can see (max allowed is 0:00:30)
export_download_queue has been blocked for as long as we can see (max allowed is 0:00:30)
repeat_record_queue has been blocked for as long as we can see (max allowed is 1 :00:00)
saved_exports_queue has been blocked for as long as we can see (max allowed is 6 :00:00)
ucr_queue has been blocked for as long as we can see (max allowed is 1:00:00)

2

My guess based on those errors would be that there are no celery workers running or that rabbitMQ is down, since it appears that none of your queues are being processed.

-Clayton

3

What could be the problem why celery workers is not running?

4

You'd have to check the celery service logs for more information.
$ cchq <env> celery logs

There's some more information about specific issues on this page.