CASE MANAGEMENT ISSUES

Developers
1

I would like your guidance on how to retrieve the values of a variable from the parent case into the child case after data collection has already been completed. This involves a setup where case management is being used, and unfortunately, the variable was not configured to pass from the parent to the child initially.

What would be the best approach to handle this scenario effectively?

Thank you in advance for your support!

2

you can't do that unless you open the child case in a form. parent/attribute works, but in order for the case properties on the child to update you HAVE to interact with the child case itself by opening a form that looks at that value on the parent and updates the child. Otherwise, the changes will not carry.

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