(Case 264034) Impossibility to download data in commcare (etude-portage)

Good evening againI created a daily saved export and the problem was solved. The data was downloaded.Thanks


··· Le dimanche 22 octobre 2017 à 15:31:49 UTC, CommCare HQ Support a écrit :

Thank you for your message; we apologize for the issue you may be facing.

Please note that our support team may be slow to respond to your ticket this week, but we are doing our best and will work to address your issue as soon as possible.

You can check the status of your message at the following URL:


You may want to save your case’s tracking ticket: 264034_07s8irto518vbm2f

  1. For documentation, please feel free to browse and search the CommCare help site: https://help.commcarehq.org/display/commcarepublic/Home

  2. For implementation questions, please message the CommCare Users Google Group: https://groups.google.com/forum/#!forum/commcare-users

Please reply to this message if there’s anything else we can do for you.

CommCare HQ Support