Application install problem

melis · January 22, 2021, 3:44pm

Hello All,

I have a problem with form install. When I tried to install an application form to commcare, I get this error "Unkown failure during application install". The form I've been created is working on 2.49 version of the mobile application. But the mobile application I've is 2.50. I also tried using another phone, and login with another user. I doubt that this problem was caused by the latest version of Commcare.

Do you know how to fix it?

Tanou · January 22, 2021, 5:42pm

What is the brand of your phone?

jac · January 23, 2021, 10:16pm

You can also improve the version the phone was built on

melis · January 25, 2021, 7:04am

It is Xiaomi Mi A3. I also tried login on another phone. Same problem

Shubham · January 25, 2021, 8:14am

Hey Nisa,

Would you be able to file a bug report so that our support team can assist you better with this issue.

Thanks