I have been using one username for a mobile worker on my mobile app. I am taking over from someone who previously created the app.
I am syncing the data from the mobile app with this username after every data collection. It says it is successfully syncing.
On my commcarehq account for this app, there is no mobile worker created with the username I am using and thus no data populating on my commcarehq account.
Where is the data associated with the username on the mobile app going if it says it’s successfully syncing to the server.
If I must create a new mobile worker on my commcarehq account for the app, how can I save the data from the mobile worker/username we have been using?
Thank you for your help!