Hi every body,
I was peacefully doing my job with the app builder when suddenly it stop
working.
Each time I try to save a change, here come this message :
https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/l8wf88ku.png
When I try the app preview, I get the following message : "Unable to
validate the forms due to a server error. Please try again later."
I tried many things :
- Undoing the changes I was making to the form
- closing the chrome tab and reopening
- trying something in another app and trying back in this app (the other
app is fine)
- Shutting down the computer and restart
- ...
I even tried to delete all questions in the form, and I creating a dummy
items : I could save it, but then again, impossible to build because the
other forms seems corrupted too...
Please tell me that there is a solution without losing everything !
Thanks a lot for your help.
Michel
Same issues, nothing seems to be working now...
···
On Tuesday, July 4, 2017 at 5:12:19 PM UTC-4, Michel Akkaoui - de Sousa wrote:
>
> Hi every body,
>
>
> I was peacefully doing my job with the app builder when suddenly it stop
> working.
>
> Each time I try to save a change, here come this message :
>
>
>
>
>
> When I try the app preview, I get the following message : "Unable to
> validate the forms due to a server error. Please try again later."
>
>
> I tried many things :
>
>
> - Undoing the changes I was making to the form
> - closing the chrome tab and reopening
> - trying something in another app and trying back in this app (the
> other app is fine)
> - Shutting down the computer and restart
> - ...
>
> I even tried to delete all questions in the form, and I creating a dummy
> items : I could save it, but then again, impossible to build because the
> other forms seems corrupted too...
>
> Please tell me that there is a solution without losing everything !
>
> Thanks a lot for your help.
>
> Michel
>
>
>
I am in the same boat- issue with server it seems.
···
On Wednesday, July 5, 2017 at 10:38:43 AM UTC+10, Nishant Kishore wrote:
>
> Same issues, nothing seems to be working now...
>
> On Tuesday, July 4, 2017 at 5:12:19 PM UTC-4, Michel Akkaoui - de Sousa wrote:
>>
>> Hi every body,
>>
>>
>> I was peacefully doing my job with the app builder when suddenly it stop
>> working.
>>
>> Each time I try to save a change, here come this message :
>>
>>
>>
>>
>>
>> When I try the app preview, I get the following message : "Unable to
>> validate the forms due to a server error. Please try again later."
>>
>>
>> I tried many things :
>>
>>
>> - Undoing the changes I was making to the form
>> - closing the chrome tab and reopening
>> - trying something in another app and trying back in this app (the
>> other app is fine)
>> - Shutting down the computer and restart
>> - ...
>>
>> I even tried to delete all questions in the form, and I creating a dummy
>> items : I could save it, but then again, impossible to build because the
>> other forms seems corrupted too...
>>
>> Please tell me that there is a solution without losing everything !
>>
>> Thanks a lot for your help.
>>
>> Michel
>>
>>
>>
Thank you all for notifying, we see the issue and are working to resolve.
···
On Tue, Jul 4, 2017 at 9:10 PM, wrote:
I am in the same boat- issue with server it seems.
On Wednesday, July 5, 2017 at 10:38:43 AM UTC+10, Nishant Kishore wrote:
Same issues, nothing seems to be working now...
On Tuesday, July 4, 2017 at 5:12:19 PM UTC-4, Michel Akkaoui - de Sousa wrote:
Hi every body,
I was peacefully doing my job with the app builder when suddenly it stop
working.
Each time I try to save a change, here come this message :
https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/l8wf88ku.png
When I try the app preview, I get the following message : "Unable to
validate the forms due to a server error. Please try again later."
I tried many things :
- Undoing the changes I was making to the form
- closing the chrome tab and reopening
- trying something in another app and trying back in this app (the
other app is fine)
- Shutting down the computer and restart
- ...
I even tried to delete all questions in the form, and I creating a dummy
items : I could save it, but then again, impossible to build because the
other forms seems corrupted too...
Please tell me that there is a solution without losing everything !
Thanks a lot for your help.
Michel
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This issue should be resolved now, sorry for the inconvenience. Please let
us know if you continue to have issues.
···
On Tue, Jul 4, 2017 at 9:45 PM, Ethan Soergel wrote:
Thank you all for notifying, we see the issue and are working to resolve.
On Tue, Jul 4, 2017 at 9:10 PM, jessica@agimpact.org wrote:
I am in the same boat- issue with server it seems.
On Wednesday, July 5, 2017 at 10:38:43 AM UTC+10, Nishant Kishore wrote:
Same issues, nothing seems to be working now...
On Tuesday, July 4, 2017 at 5:12:19 PM UTC-4, Michel Akkaoui - de Sousa wrote:
Hi every body,
I was peacefully doing my job with the app builder when suddenly it
stop working.
Each time I try to save a change, here come this message :
https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/l8wf88ku.png
When I try the app preview, I get the following message : "Unable to
validate the forms due to a server error. Please try again later."
I tried many things :
- Undoing the changes I was making to the form
- closing the chrome tab and reopening
- trying something in another app and trying back in this app (the
other app is fine)
- Shutting down the computer and restart
- ...
I even tried to delete all questions in the form, and I creating a
dummy items : I could save it, but then again, impossible to build because
the other forms seems corrupted too...
Please tell me that there is a solution without losing everything !
Thanks a lot for your help.
Michel
--
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--
Thanks a lot for that.
i will check it this morning.
By the way what caused that ? Was it a wrong move from our part ?
···
Le 5 juil. 2017 04:13, "Ethan Soergel" a écrit :
This issue should be resolved now, sorry for the inconvenience. Please
let us know if you continue to have issues.
On Tue, Jul 4, 2017 at 9:45 PM, Ethan Soergel esoergel@dimagi.com wrote:
Thank you all for notifying, we see the issue and are working to resolve.
On Tue, Jul 4, 2017 at 9:10 PM, jessica@agimpact.org wrote:
I am in the same boat- issue with server it seems.
On Wednesday, July 5, 2017 at 10:38:43 AM UTC+10, Nishant Kishore wrote:
Same issues, nothing seems to be working now...
On Tuesday, July 4, 2017 at 5:12:19 PM UTC-4, Michel Akkaoui - de Sousa wrote:
Hi every body,
I was peacefully doing my job with the app builder when suddenly it
stop working.
Each time I try to save a change, here come this message :
https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/l8wf88ku.png
When I try the app preview, I get the following message : "Unable to
validate the forms due to a server error. Please try again later."
I tried many things :
- Undoing the changes I was making to the form
- closing the chrome tab and reopening
- trying something in another app and trying back in this app (the
other app is fine)
- Shutting down the computer and restart
- ...
I even tried to delete all questions in the form, and I creating a
dummy items : I could save it, but then again, impossible to build because
the other forms seems corrupted too...
Please tell me that there is a solution without losing everything !
Thanks a lot for your help.
Michel
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Michel,
Nothing to worry about on your end - this was an issue with our servers. We
appreciate your report and patience.
Cheers,
Will
···
On Wed, Jul 5, 2017 at 2:06 AM, Michel Akkaoui - de Sousa < akkaouim@gmail.com> wrote:
Thanks a lot for that.
i will check it this morning.
By the way what caused that ? Was it a wrong move from our part ?
Le 5 juil. 2017 04:13, "Ethan Soergel" esoergel@dimagi.com a écrit :
This issue should be resolved now, sorry for the inconvenience. Please
let us know if you continue to have issues.
On Tue, Jul 4, 2017 at 9:45 PM, Ethan Soergel esoergel@dimagi.com wrote:
Thank you all for notifying, we see the issue and are working to resolve.
On Tue, Jul 4, 2017 at 9:10 PM, jessica@agimpact.org wrote:
I am in the same boat- issue with server it seems.
On Wednesday, July 5, 2017 at 10:38:43 AM UTC+10, Nishant Kishore wrote:
Same issues, nothing seems to be working now...
On Tuesday, July 4, 2017 at 5:12:19 PM UTC-4, Michel Akkaoui - de Sousa wrote:
Hi every body,
I was peacefully doing my job with the app builder when suddenly it
stop working.
Each time I try to save a change, here come this message :
https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/l8wf88ku.png
When I try the app preview, I get the following message : "Unable to
validate the forms due to a server error. Please try again later."
I tried many things :
- Undoing the changes I was making to the form
- closing the chrome tab and reopening
- trying something in another app and trying back in this app
(the other app is fine)
- Shutting down the computer and restart
- ...
I even tried to delete all questions in the form, and I creating a
dummy items : I could save it, but then again, impossible to build because
the other forms seems corrupted too...
Please tell me that there is a solution without losing everything !
Thanks a lot for your help.
Michel
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Is this the jinks or it is back the instant I receive your mail ?
···
Le 6 juil. 2017 3:35 PM, "William Pride" a écrit :
Michel,
Nothing to worry about on your end - this was an issue with our servers.
We appreciate your report and patience.
Cheers,
Will
On Wed, Jul 5, 2017 at 2:06 AM, Michel Akkaoui - de Sousa < akkaouim@gmail.com> wrote:
Thanks a lot for that.
i will check it this morning.
By the way what caused that ? Was it a wrong move from our part ?
Le 5 juil. 2017 04:13, "Ethan Soergel" esoergel@dimagi.com a écrit :
This issue should be resolved now, sorry for the inconvenience. Please
let us know if you continue to have issues.
On Tue, Jul 4, 2017 at 9:45 PM, Ethan Soergel esoergel@dimagi.com wrote:
Thank you all for notifying, we see the issue and are working to
resolve.
On Tue, Jul 4, 2017 at 9:10 PM, jessica@agimpact.org wrote:
I am in the same boat- issue with server it seems.
On Wednesday, July 5, 2017 at 10:38:43 AM UTC+10, Nishant Kishore wrote:
Same issues, nothing seems to be working now...
On Tuesday, July 4, 2017 at 5:12:19 PM UTC-4, Michel Akkaoui - de Sousa wrote:
Hi every body,
I was peacefully doing my job with the app builder when suddenly it
stop working.
Each time I try to save a change, here come this message :
https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/l8wf88ku.png
When I try the app preview, I get the following message : "Unable
to validate the forms due to a server error. Please try again later.
"
I tried many things :
- Undoing the changes I was making to the form
- closing the chrome tab and reopening
- trying something in another app and trying back in this app
(the other app is fine)
- Shutting down the computer and restart
- ...
I even tried to delete all questions in the form, and I creating a
dummy items : I could save it, but then again, impossible to build because
the other forms seems corrupted too...
Please tell me that there is a solution without losing everything !
Thanks a lot for your help.
Michel
--
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Hi Michel,
I'm not aware of this issue recurring - if its still happening consistently
for you could you please report a bug
https://confluence.dimagi.com/display/commcarepublic/Bug+Reports so we
can take a closer look?
Thanks,
Will
···
On Thu, Jul 6, 2017 at 9:48 AM, Michel Akkaoui - de Sousa < akkaouim@gmail.com> wrote:
Is this the jinks or it is back the instant I receive your mail ?
Le 6 juil. 2017 3:35 PM, "William Pride" wpride@dimagi.com a écrit :
Michel,
Nothing to worry about on your end - this was an issue with our servers.
We appreciate your report and patience.
Cheers,
Will
On Wed, Jul 5, 2017 at 2:06 AM, Michel Akkaoui - de Sousa < akkaouim@gmail.com> wrote:
Thanks a lot for that.
i will check it this morning.
By the way what caused that ? Was it a wrong move from our part ?
Le 5 juil. 2017 04:13, "Ethan Soergel" esoergel@dimagi.com a écrit :
This issue should be resolved now, sorry for the inconvenience. Please
let us know if you continue to have issues.
On Tue, Jul 4, 2017 at 9:45 PM, Ethan Soergel esoergel@dimagi.com wrote:
Thank you all for notifying, we see the issue and are working to
resolve.
On Tue, Jul 4, 2017 at 9:10 PM, jessica@agimpact.org wrote:
I am in the same boat- issue with server it seems.
On Wednesday, July 5, 2017 at 10:38:43 AM UTC+10, Nishant Kishore wrote:
Same issues, nothing seems to be working now...
On Tuesday, July 4, 2017 at 5:12:19 PM UTC-4, Michel Akkaoui - de Sousa wrote:
Hi every body,
I was peacefully doing my job with the app builder when suddenly it
stop working.
Each time I try to save a change, here come this message :
https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/l8wf88ku.png
When I try the app preview, I get the following message : "Unable
to validate the forms due to a server error. Please try again later.
"
I tried many things :
- Undoing the changes I was making to the form
- closing the chrome tab and reopening
- trying something in another app and trying back in this app
(the other app is fine)
- Shutting down the computer and restart
- ...
I even tried to delete all questions in the form, and I creating a
dummy items : I could save it, but then again, impossible to build because
the other forms seems corrupted too...
Please tell me that there is a solution without losing everything !
Thanks a lot for your help.
Michel
--
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No, you are right, everything seems fine. Sorry for that !
Cheers,
Michel Akkaoui
Tel : +33 (0) 6 43 75 70 13
Skype : michel_akkaoui
28 rue Raoul Ponchon - 49100 Angers - France
···
2017-07-06 17:54 GMT+02:00 William Pride :
Hi Michel,
I'm not aware of this issue recurring - if its still happening
consistently for you could you please report a bug
https://confluence.dimagi.com/display/commcarepublic/Bug+Reports so we
can take a closer look?
Thanks,
Will
On Thu, Jul 6, 2017 at 9:48 AM, Michel Akkaoui - de Sousa < akkaouim@gmail.com> wrote:
Is this the jinks or it is back the instant I receive your mail ?
Le 6 juil. 2017 3:35 PM, "William Pride" wpride@dimagi.com a écrit :
Michel,
Nothing to worry about on your end - this was an issue with our servers.
We appreciate your report and patience.
Cheers,
Will
On Wed, Jul 5, 2017 at 2:06 AM, Michel Akkaoui - de Sousa < akkaouim@gmail.com> wrote:
Thanks a lot for that.
i will check it this morning.
By the way what caused that ? Was it a wrong move from our part ?
Le 5 juil. 2017 04:13, "Ethan Soergel" esoergel@dimagi.com a écrit :
This issue should be resolved now, sorry for the inconvenience.
Please let us know if you continue to have issues.
On Tue, Jul 4, 2017 at 9:45 PM, Ethan Soergel esoergel@dimagi.com wrote:
Thank you all for notifying, we see the issue and are working to
resolve.
On Tue, Jul 4, 2017 at 9:10 PM, jessica@agimpact.org wrote:
I am in the same boat- issue with server it seems.
On Wednesday, July 5, 2017 at 10:38:43 AM UTC+10, Nishant Kishore wrote:
Same issues, nothing seems to be working now...
On Tuesday, July 4, 2017 at 5:12:19 PM UTC-4, Michel Akkaoui - de Sousa wrote:
Hi every body,
I was peacefully doing my job with the app builder when suddenly
it stop working.
Each time I try to save a change, here come this message :
https://dl.dropboxusercontent.com/spa/enxbvrwkrbi5b9e/l8wf88ku.png
When I try the app preview, I get the following message : "Unable
to validate the forms due to a server error. Please try again later.
"
I tried many things :
- Undoing the changes I was making to the form
- closing the chrome tab and reopening
- trying something in another app and trying back in this app
(the other app is fine)
- Shutting down the computer and restart
- ...
I even tried to delete all questions in the form, and I creating a
dummy items : I could save it, but then again, impossible to build because
the other forms seems corrupted too...
Please tell me that there is a solution without losing everything !
Thanks a lot for your help.
Michel
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