Hello!
I wanted to announce an update to our v2 Case API. We now have the ability to upsert cases based on the external_id field as outlined here. If a case update includes a value for “external_id” and does not include a value for “case_id”, then the “create” field may be omitted, and the API will upsert the case based on the value of “external_id”. We intend for this behavior to help projects that bulk update and create cases programmatically via the APIs on a regular basis.
As always, feel free to reach out to support@dimagi.com for any questions.
-Kai