Hi there -- well, Telerivet worked, but: there were hiccups, and overall it didn’t feel ideal ... and I hope to set up a simpler situation where there is simply an immediate link from the commcareHQ app to a SMS gateway. A simpler, clearer situation that didn’t require me to handle this “additional layer” in the process, involving the phone.
When we used Telerivet, I found I always had to worry about the state of this phone sitting on a desk in my office -- did it have enough credits? Had our procurements people handled the latest mobile service bill for that phone? Had the phone gotten unplugged or get frozen by some android auto-update? The overall experience meant that when I tried to understand the number of send failures, I never felt totally sure which ones were “my fault because of the phone” or a genuine problem due to the destination number being fake, etc.
On a different project I did, in India, we made a regular PHP web app (unrelated to commcare) and connected it to a regular API-based SMS gateway based directly in india. It was just very refreshing to connect the apps using the API and totally “forget about it,” not requiring additional babysitting on my part.
-- I didn’t have the sense that a gateway like Twilio sending from the USA caused lots of sending drop-outs. So, if the price is not outrageous, then that still seems OK to me.
-- Also, Thailand is a quite large country, I keep suspecting that instead of Twilio or some other non-thailand gateway, I can find a “native” SMS gateway to Thailand. So my question for how to connect CommCare directly to an API-based system actually also applies to not just Twilio but to an API-based gateway I might be able to find in Thailand.
... So, in general, that’s the general context of why I’m interested in finding where are the settings to connect CommCare to an API of an SMS sending gateway.
BUT, as I said above... I’m not fully decided on Twilio specifically -- I’m also glad to hear all other suggestions on what you think to be the best way to find my goals!
Eric