User's Mode and CommCare Sense

Forwarding my question to commcare-users list.

Nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

··· ---------- Forwarded message ---------- From: Nick Amland Date: Thu, Jun 2, 2011 at 3:06 PM Subject: User's Mode and CommCare Sense To: dodoma Cc: Drew Roos

Hey,

Another question I’m pitching to the Dodoma list crew. I’m becoming more
and more familiar with all of the deployment options for CommCare. This
email is about “users” mode.

There seems to be a forced trade off when user’s mode is selected,
simplicity for the CHW “no user’s” mode and the ease/depth of monitoring
from HQ. In my understanding, when no user’s mode is selected, the CHW
doesn’t have to understand this concept of themselves as a user and don’t
have to go through the “log in” screen. This is nice because simplicity is
golden. However, user’s won’t be tied to submissions (at least in CC mobile
1.1). This makes it difficult for monitoring purposes when there aren’t
"users" which can be tracked in CCHQ reports, for identifying submissions
per user and case activity performance. Drew mentioned that individual
phone installations can be tracked (i.e. device id) which could be
considered “a user” in most circumstances. Does this mean the device id
would be displayed in the report UI instead of username? If so, it seems
like this would require changing the CCHQ reports and/or the person
monitoring to not get confused by the concept of a device id, not Chris
Neeson.

Am I wrong with this trade off? I’m leaning towards “users mode” because of
monitoring purposes. Anyone have comments/suggestions/guidance?

ALSO, I was talking with Drew yesterday about CC sense, and I think he
mentioned that CC mobile 1.1 (which HQ is currently running) doesn’t support
"users" mode and CommCare Sense. I can’t remember if he said that or not.
Anyone clarify?

Thanks!
nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

Sorry for my ignorance, but what is CommCare Sense?

Jon

··· On Thu, Jun 2, 2011 at 9:11 AM, Nick Amland wrote:

Forwarding my question to commcare-users list.

Nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

---------- Forwarded message ----------
From: Nick Amland namland@dimagi.com
Date: Thu, Jun 2, 2011 at 3:06 PM
Subject: User’s Mode and CommCare Sense
To: dodoma dodoma@dimagi.com
Cc: Drew Roos droos@dimagi.com

Hey,

Another question I’m pitching to the Dodoma list crew. I’m becoming more
and more familiar with all of the deployment options for CommCare. This
email is about “users” mode.

There seems to be a forced trade off when user’s mode is selected,
simplicity for the CHW “no user’s” mode and the ease/depth of monitoring
from HQ. In my understanding, when no user’s mode is selected, the CHW
doesn’t have to understand this concept of themselves as a user and don’t
have to go through the “log in” screen. This is nice because simplicity is
golden. However, user’s won’t be tied to submissions (at least in CC mobile
1.1). This makes it difficult for monitoring purposes when there aren’t
"users" which can be tracked in CCHQ reports, for identifying submissions
per user and case activity performance. Drew mentioned that individual
phone installations can be tracked (i.e. device id) which could be
considered “a user” in most circumstances. Does this mean the device id
would be displayed in the report UI instead of username? If so, it seems
like this would require changing the CCHQ reports and/or the person
monitoring to not get confused by the concept of a device id, not Chris
Neeson.

Am I wrong with this trade off? I’m leaning towards “users mode” because
of monitoring purposes. Anyone have comments/suggestions/guidance?

ALSO, I was talking with Drew yesterday about CC sense, and I think he
mentioned that CC mobile 1.1 (which HQ is currently running) doesn’t support
"users" mode and CommCare Sense. I can’t remember if he said that or not.
Anyone clarify?

Thanks!
nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

multimedia/low-literacy commcare

··· On Thu, Jun 2, 2011 at 1:01 PM, Jonathan Payne wrote:

Sorry for my ignorance, but what is CommCare Sense?

Jon

On Thu, Jun 2, 2011 at 9:11 AM, Nick Amland namland@dimagi.com wrote:

Forwarding my question to commcare-users list.

Nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

---------- Forwarded message ----------
From: Nick Amland namland@dimagi.com
Date: Thu, Jun 2, 2011 at 3:06 PM
Subject: User’s Mode and CommCare Sense
To: dodoma dodoma@dimagi.com
Cc: Drew Roos droos@dimagi.com

Hey,

Another question I’m pitching to the Dodoma list crew. I’m becoming more
and more familiar with all of the deployment options for CommCare. This
email is about “users” mode.

There seems to be a forced trade off when user’s mode is selected,
simplicity for the CHW “no user’s” mode and the ease/depth of monitoring
from HQ. In my understanding, when no user’s mode is selected, the CHW
doesn’t have to understand this concept of themselves as a user and don’t
have to go through the “log in” screen. This is nice because simplicity is
golden. However, user’s won’t be tied to submissions (at least in CC mobile
1.1). This makes it difficult for monitoring purposes when there aren’t
"users" which can be tracked in CCHQ reports, for identifying submissions
per user and case activity performance. Drew mentioned that individual
phone installations can be tracked (i.e. device id) which could be
considered “a user” in most circumstances. Does this mean the device id
would be displayed in the report UI instead of username? If so, it seems
like this would require changing the CCHQ reports and/or the person
monitoring to not get confused by the concept of a device id, not Chris
Neeson.

Am I wrong with this trade off? I’m leaning towards “users mode” because
of monitoring purposes. Anyone have comments/suggestions/guidance?

ALSO, I was talking with Drew yesterday about CC sense, and I think he
mentioned that CC mobile 1.1 (which HQ is currently running) doesn’t support
"users" mode and CommCare Sense. I can’t remember if he said that or not.
Anyone clarify?

Thanks!
nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

CommCare-Sense does indeed support users and I recommend using it.
Low-literate chws that I have worked with seem to have no problem learning
to type “123” (I keep all passwords the same) and pressing the center button
to login. Trying to monitor incoming data without usernames is a feat.

Obviously the fact that I keep all passwords the same deflates the point of
having a password to begin with- I am trying to bypass the login screen as
easily as possible. I believe that CC 1.2 is scheduled to have an “always
logged in” feature which will let us bypass the login screen completely.

Derek

··· On Thu, Jun 2, 2011 at 10:37 PM, Drew Roos wrote:

multimedia/low-literacy commcare

On Thu, Jun 2, 2011 at 1:01 PM, Jonathan Payne paynejd@gmail.com wrote:

Sorry for my ignorance, but what is CommCare Sense?

Jon

On Thu, Jun 2, 2011 at 9:11 AM, Nick Amland namland@dimagi.com wrote:

Forwarding my question to commcare-users list.

Nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

---------- Forwarded message ----------
From: Nick Amland namland@dimagi.com
Date: Thu, Jun 2, 2011 at 3:06 PM
Subject: User’s Mode and CommCare Sense
To: dodoma dodoma@dimagi.com
Cc: Drew Roos droos@dimagi.com

Hey,

Another question I’m pitching to the Dodoma list crew. I’m becoming more
and more familiar with all of the deployment options for CommCare. This
email is about “users” mode.

There seems to be a forced trade off when user’s mode is selected,
simplicity for the CHW “no user’s” mode and the ease/depth of monitoring
from HQ. In my understanding, when no user’s mode is selected, the CHW
doesn’t have to understand this concept of themselves as a user and don’t
have to go through the “log in” screen. This is nice because simplicity is
golden. However, user’s won’t be tied to submissions (at least in CC mobile
1.1). This makes it difficult for monitoring purposes when there aren’t
"users" which can be tracked in CCHQ reports, for identifying submissions
per user and case activity performance. Drew mentioned that individual
phone installations can be tracked (i.e. device id) which could be
considered “a user” in most circumstances. Does this mean the device id
would be displayed in the report UI instead of username? If so, it seems
like this would require changing the CCHQ reports and/or the person
monitoring to not get confused by the concept of a device id, not Chris
Neeson.

Am I wrong with this trade off? I’m leaning towards “users mode” because
of monitoring purposes. Anyone have comments/suggestions/guidance?

ALSO, I was talking with Drew yesterday about CC sense, and I think he
mentioned that CC mobile 1.1 (which HQ is currently running) doesn’t support
"users" mode and CommCare Sense. I can’t remember if he said that or not.
Anyone clarify?

Thanks!
nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

Hey,

Thanks for the testimonial Derek. It’s helpful to hear that your users have
not had problems with the log in screen, and I guess it’s not really
essential for them to understand the concept that they are a “user”.

I think I’m going to go with user’s mode mainly because the monitoring
simplicity will be great for the stakeholders here on the ground. It’s an
added benefit that other implementers have found “user’s mode” as not being
a barrier or something extremely difficult to grasp.

Additionally, we’re doing case management here in Moz, and I don’t think you
can OTA restore with “no-users” mode. Maybe someone can clarify that for
me, but I wouldn’t think so. In Dodoma, re-entering cases is painful and
demoralizing for the user, so OTA Restore is a very useful feature.

Thanks for the input,
Nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

··· On Fri, Jun 3, 2011 at 7:25 AM, Derek Treatman wrote:

CommCare-Sense does indeed support users and I recommend using it.
Low-literate chws that I have worked with seem to have no problem learning
to type “123” (I keep all passwords the same) and pressing the center button
to login. Trying to monitor incoming data without usernames is a feat.

Obviously the fact that I keep all passwords the same deflates the point of
having a password to begin with- I am trying to bypass the login screen as
easily as possible. I believe that CC 1.2 is scheduled to have an “always
logged in” feature which will let us bypass the login screen completely.

Derek

On Thu, Jun 2, 2011 at 10:37 PM, Drew Roos droos@dimagi.com wrote:

multimedia/low-literacy commcare

On Thu, Jun 2, 2011 at 1:01 PM, Jonathan Payne paynejd@gmail.com wrote:

Sorry for my ignorance, but what is CommCare Sense?

Jon

On Thu, Jun 2, 2011 at 9:11 AM, Nick Amland namland@dimagi.com wrote:

Forwarding my question to commcare-users list.

Nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

---------- Forwarded message ----------
From: Nick Amland namland@dimagi.com
Date: Thu, Jun 2, 2011 at 3:06 PM
Subject: User’s Mode and CommCare Sense
To: dodoma dodoma@dimagi.com
Cc: Drew Roos droos@dimagi.com

Hey,

Another question I’m pitching to the Dodoma list crew. I’m becoming
more and more familiar with all of the deployment options for CommCare.
This email is about “users” mode.

There seems to be a forced trade off when user’s mode is selected,
simplicity for the CHW “no user’s” mode and the ease/depth of monitoring
from HQ. In my understanding, when no user’s mode is selected, the CHW
doesn’t have to understand this concept of themselves as a user and don’t
have to go through the “log in” screen. This is nice because simplicity is
golden. However, user’s won’t be tied to submissions (at least in CC mobile
1.1). This makes it difficult for monitoring purposes when there aren’t
"users" which can be tracked in CCHQ reports, for identifying submissions
per user and case activity performance. Drew mentioned that individual
phone installations can be tracked (i.e. device id) which could be
considered “a user” in most circumstances. Does this mean the device id
would be displayed in the report UI instead of username? If so, it seems
like this would require changing the CCHQ reports and/or the person
monitoring to not get confused by the concept of a device id, not Chris
Neeson.

Am I wrong with this trade off? I’m leaning towards "users mode"
because of monitoring purposes. Anyone have comments/suggestions/guidance?

ALSO, I was talking with Drew yesterday about CC sense, and I think he
mentioned that CC mobile 1.1 (which HQ is currently running) doesn’t support
"users" mode and CommCare Sense. I can’t remember if he said that or not.
Anyone clarify?

Thanks!
nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

Drew and I have discussed the ongoing plan for CommCare sense users mode,
and it will probably be a middle ground of these options.

Let me know what you guys think about this:

CommCare will start up in users mode normally. However: Once a user who
isn’t an administrator logs in, CommCare will keep that user logged in
between shutting down and starting up, so from the CHW’s perspective
the application just starts up normally, but CommCare still has a user
associated.

An administrator could use some sort of special key combination from the
home screen to return to the login screen and log out the perma-logged-in
chw

-Clayton

··· On Fri, Jun 3, 2011 at 2:44 AM, Nick Amland wrote:

Hey,

Thanks for the testimonial Derek. It’s helpful to hear that your users
have not had problems with the log in screen, and I guess it’s not really
essential for them to understand the concept that they are a “user”.

I think I’m going to go with user’s mode mainly because the monitoring
simplicity will be great for the stakeholders here on the ground. It’s an
added benefit that other implementers have found “user’s mode” as not being
a barrier or something extremely difficult to grasp.

Additionally, we’re doing case management here in Moz, and I don’t think
you can OTA restore with “no-users” mode. Maybe someone can clarify that
for me, but I wouldn’t think so. In Dodoma, re-entering cases is painful
and demoralizing for the user, so OTA Restore is a very useful feature.

Thanks for the input,

Nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

On Fri, Jun 3, 2011 at 7:25 AM, Derek Treatman derek.treatman@gmail.comwrote:

CommCare-Sense does indeed support users and I recommend using it.
Low-literate chws that I have worked with seem to have no problem learning
to type “123” (I keep all passwords the same) and pressing the center button
to login. Trying to monitor incoming data without usernames is a feat.

Obviously the fact that I keep all passwords the same deflates the point
of having a password to begin with- I am trying to bypass the login screen
as easily as possible. I believe that CC 1.2 is scheduled to have an “always
logged in” feature which will let us bypass the login screen completely.

Derek

On Thu, Jun 2, 2011 at 10:37 PM, Drew Roos droos@dimagi.com wrote:

multimedia/low-literacy commcare

On Thu, Jun 2, 2011 at 1:01 PM, Jonathan Payne paynejd@gmail.comwrote:

Sorry for my ignorance, but what is CommCare Sense?

Jon

On Thu, Jun 2, 2011 at 9:11 AM, Nick Amland namland@dimagi.com wrote:

Forwarding my question to commcare-users list.

Nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

---------- Forwarded message ----------
From: Nick Amland namland@dimagi.com
Date: Thu, Jun 2, 2011 at 3:06 PM
Subject: User’s Mode and CommCare Sense
To: dodoma dodoma@dimagi.com
Cc: Drew Roos droos@dimagi.com

Hey,

Another question I’m pitching to the Dodoma list crew. I’m becoming
more and more familiar with all of the deployment options for CommCare.
This email is about “users” mode.

There seems to be a forced trade off when user’s mode is selected,
simplicity for the CHW “no user’s” mode and the ease/depth of monitoring
from HQ. In my understanding, when no user’s mode is selected, the CHW
doesn’t have to understand this concept of themselves as a user and don’t
have to go through the “log in” screen. This is nice because simplicity is
golden. However, user’s won’t be tied to submissions (at least in CC mobile
1.1). This makes it difficult for monitoring purposes when there aren’t
"users" which can be tracked in CCHQ reports, for identifying submissions
per user and case activity performance. Drew mentioned that individual
phone installations can be tracked (i.e. device id) which could be
considered “a user” in most circumstances. Does this mean the device id
would be displayed in the report UI instead of username? If so, it seems
like this would require changing the CCHQ reports and/or the person
monitoring to not get confused by the concept of a device id, not Chris
Neeson.

Am I wrong with this trade off? I’m leaning towards "users mode"
because of monitoring purposes. Anyone have comments/suggestions/guidance?

ALSO, I was talking with Drew yesterday about CC sense, and I think he
mentioned that CC mobile 1.1 (which HQ is currently running) doesn’t support
"users" mode and CommCare Sense. I can’t remember if he said that or not.
Anyone clarify?

Thanks!
nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

Drew and I have discussed the ongoing plan for CommCare sense users mode,
and it will probably be a middle ground of these options.

Let me know what you guys think about this:

CommCare will start up in users mode normally. However: Once a user who
isn’t an administrator logs in, CommCare will keep that user logged in
between shutting down and starting up, so from the CHW’s perspective
the application just starts up normally, but CommCare still has a user
associated.

actually, if you log in as admin the first time, it will auto-login as admin
too whenever you open the app after that.

An administrator could use some sort of special key combination from the
home screen to return to the login screen and log out the perma-logged-in
chw

‘admin login’ is actually a soft-key option from the home screen.

this is how it’s working in 1.2dev

··· On Fri, Jun 3, 2011 at 11:50 AM, Clayton Sims wrote:

-Clayton

On Fri, Jun 3, 2011 at 2:44 AM, Nick Amland namland@dimagi.com wrote:

Hey,

Thanks for the testimonial Derek. It’s helpful to hear that your users
have not had problems with the log in screen, and I guess it’s not really
essential for them to understand the concept that they are a “user”.

I think I’m going to go with user’s mode mainly because the monitoring
simplicity will be great for the stakeholders here on the ground. It’s an
added benefit that other implementers have found “user’s mode” as not being
a barrier or something extremely difficult to grasp.

Additionally, we’re doing case management here in Moz, and I don’t think
you can OTA restore with “no-users” mode. Maybe someone can clarify that
for me, but I wouldn’t think so. In Dodoma, re-entering cases is painful
and demoralizing for the user, so OTA Restore is a very useful feature.

Thanks for the input,

Nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

On Fri, Jun 3, 2011 at 7:25 AM, Derek Treatman derek.treatman@gmail.comwrote:

CommCare-Sense does indeed support users and I recommend using it.
Low-literate chws that I have worked with seem to have no problem learning
to type “123” (I keep all passwords the same) and pressing the center button
to login. Trying to monitor incoming data without usernames is a feat.

Obviously the fact that I keep all passwords the same deflates the point
of having a password to begin with- I am trying to bypass the login screen
as easily as possible. I believe that CC 1.2 is scheduled to have an “always
logged in” feature which will let us bypass the login screen completely.

Derek

On Thu, Jun 2, 2011 at 10:37 PM, Drew Roos droos@dimagi.com wrote:

multimedia/low-literacy commcare

On Thu, Jun 2, 2011 at 1:01 PM, Jonathan Payne paynejd@gmail.comwrote:

Sorry for my ignorance, but what is CommCare Sense?

Jon

On Thu, Jun 2, 2011 at 9:11 AM, Nick Amland namland@dimagi.comwrote:

Forwarding my question to commcare-users list.

Nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com

---------- Forwarded message ----------
From: Nick Amland namland@dimagi.com
Date: Thu, Jun 2, 2011 at 3:06 PM
Subject: User’s Mode and CommCare Sense
To: dodoma dodoma@dimagi.com
Cc: Drew Roos droos@dimagi.com

Hey,

Another question I’m pitching to the Dodoma list crew. I’m becoming
more and more familiar with all of the deployment options for CommCare.
This email is about “users” mode.

There seems to be a forced trade off when user’s mode is selected,
simplicity for the CHW “no user’s” mode and the ease/depth of monitoring
from HQ. In my understanding, when no user’s mode is selected, the CHW
doesn’t have to understand this concept of themselves as a user and don’t
have to go through the “log in” screen. This is nice because simplicity is
golden. However, user’s won’t be tied to submissions (at least in CC mobile
1.1). This makes it difficult for monitoring purposes when there aren’t
"users" which can be tracked in CCHQ reports, for identifying submissions
per user and case activity performance. Drew mentioned that individual
phone installations can be tracked (i.e. device id) which could be
considered “a user” in most circumstances. Does this mean the device id
would be displayed in the report UI instead of username? If so, it seems
like this would require changing the CCHQ reports and/or the person
monitoring to not get confused by the concept of a device id, not Chris
Neeson.

Am I wrong with this trade off? I’m leaning towards "users mode"
because of monitoring purposes. Anyone have comments/suggestions/guidance?

ALSO, I was talking with Drew yesterday about CC sense, and I think he
mentioned that CC mobile 1.1 (which HQ is currently running) doesn’t support
"users" mode and CommCare Sense. I can’t remember if he said that or not.
Anyone clarify?

Thanks!
nick

Nick P. Amland

CommCare Field Fellow
Dimagi, Inc.
Dodoma, Tanzania
Google Voice: 253.642.7790
TZ Mobile: +255 762 740 996
Email: namland@dimagi.com namland08@gmail.com