Update Case Data

Hi All,

I had a case with some properties, we start collecting data from the filed.
After that I would to update some hidden properties but at this point ( matching
properties with case
https://help.commcarehq.org/display/commcarepublic/Mapping+Case+Properties+and+Completing+the+Import
) the hidden properties did not show in the list. If I click auto fill, it
will add new properties rather than update old values.

So what is the problem? Why not all properties appears at the list?
I am only see the properties saved at Case Management under “Save data to
the following case properties” option.

Thanks for your support!
Mahmoud

Hi Mahmoud,

That is the expected workflow. Before you can update a field it has to be
saved to the case or it has to be a completely new case property.
So you have to first save the hidden properties to the case before you can
update them.

Kind regards,

··· On Monday, 3 October 2016 16:18:22 UTC+2, Mahmoud Abo Shabo wrote: > > Hi All, > > I had a case with some properties, we start collecting data from the > filed. After that I would to update some hidden properties but at this > point ( matching properties with case > > ) the hidden properties did not show in the list. If I click auto fill, it > will add new properties rather than update old values. > > So what is the problem? Why not all properties appears at the list? > I am only see the properties saved at Case Management under "Save data to > the following case properties" option. > > Thanks for your support! > Mahmoud >

Hi Sam,
That’s great thanks for your support!
Now I added the new properties to saved data place but the new properties
did not show up in the list of the proprieties to update. only I see the
list of properties I added before.
I made a new copy (Deploy a new version) but also did not appears at the
list.
Could you please help me to know why that?

Thanks for your support!
Regards

··· On Wed, Oct 5, 2016 at 8:20 AM, Sam Phiri wrote:

Hi Mahmoud,

That is the expected workflow. Before you can update a field it has to be
saved to the case or it has to be a completely new case property.
So you have to first save the hidden properties to the case before you can
update them.

Kind regards,

On Monday, 3 October 2016 16:18:22 UTC+2, Mahmoud Abo Shabo wrote:

Hi All,

I had a case with some properties, we start collecting data from the
filed. After that I would to update some hidden properties but at this
point ( matching properties with case
https://help.commcarehq.org/display/commcarepublic/Mapping+Case+Properties+and+Completing+the+Import
) the hidden properties did not show in the list. If I click auto fill, it
will add new properties rather than update old values.

So what is the problem? Why not all properties appears at the list?
I am only see the properties saved at Case Management under “Save data to
the following case properties” option.

Thanks for your support!
Mahmoud


You received this message because you are subscribed to a topic in the
Google Groups “commcare-users” group.
To unsubscribe from this topic, visit https://groups.google.com/d/
topic/commcare-users/jKT4Xy1B0kg/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


*Mahmoud Mustafa Abo Shabo *
Bachelor in Information Technology**Master in Web Sciences

Hi Mahmoud,

Have you submitted data with those case properties yet? The case properties
will only appear if you have submitted data with those case properties.

See the “*Map Excel Headers to Case Properties” *section in our
documentation here:
https://confluence.dimagi.com/display/commcarepublic/Mapping+Case+Properties+and+Completing+the+Import

··· On Thu, Oct 6, 2016 at 3:10 AM, Mahmoud Abo Shabo wrote:

Hi Sam,
That’s great thanks for your support!
Now I added the new properties to saved data place but the new properties
did not show up in the list of the proprieties to update. only I see the
list of properties I added before.
I made a new copy (Deploy a new version) but also did not appears at the
list.
Could you please help me to know why that?

Thanks for your support!
Regards

On Wed, Oct 5, 2016 at 8:20 AM, Sam Phiri mitoworks21@gmail.com wrote:

Hi Mahmoud,

That is the expected workflow. Before you can update a field it has to be
saved to the case or it has to be a completely new case property.
So you have to first save the hidden properties to the case before you
can update them.

Kind regards,

On Monday, 3 October 2016 16:18:22 UTC+2, Mahmoud Abo Shabo wrote:

Hi All,

I had a case with some properties, we start collecting data from the
filed. After that I would to update some hidden properties but at this
point ( matching properties with case
https://help.commcarehq.org/display/commcarepublic/Mapping+Case+Properties+and+Completing+the+Import
) the hidden properties did not show in the list. If I click auto fill, it
will add new properties rather than update old values.

So what is the problem? Why not all properties appears at the list?
I am only see the properties saved at Case Management under “Save data
to the following case properties” option.

Thanks for your support!
Mahmoud


You received this message because you are subscribed to a topic in the
Google Groups “commcare-users” group.
To unsubscribe from this topic, visit https://groups.google.com/d/to
pic/commcare-users/jKT4Xy1B0kg/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


*Mahmoud Mustafa Abo Shabo *
Bachelor in Information Technology**Master in Web Sciences


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.

Hi Amelia,
Sounds good, we sync more cases and now the properties shows up.
Thanks for your support.

Regards
Mahmoud

··· On Fri, Oct 7, 2016 at 7:18 PM, Amelia Sagoff wrote:

Hi Mahmoud,

Have you submitted data with those case properties yet? The case
properties will only appear if you have submitted data with those case
properties.

See the “*Map Excel Headers to Case Properties” *section in our
documentation here:
https://confluence.dimagi.com/display/commcarepublic/
Mapping+Case+Properties+and+Completing+the+Import

On Thu, Oct 6, 2016 at 3:10 AM, Mahmoud Abo Shabo almustfa1@gmail.com wrote:

Hi Sam,
That’s great thanks for your support!
Now I added the new properties to saved data place but the new properties
did not show up in the list of the proprieties to update. only I see the
list of properties I added before.
I made a new copy (Deploy a new version) but also did not appears at the
list.
Could you please help me to know why that?

Thanks for your support!
Regards

On Wed, Oct 5, 2016 at 8:20 AM, Sam Phiri mitoworks21@gmail.com wrote:

Hi Mahmoud,

That is the expected workflow. Before you can update a field it has to
be saved to the case or it has to be a completely new case property.
So you have to first save the hidden properties to the case before you
can update them.

Kind regards,

On Monday, 3 October 2016 16:18:22 UTC+2, Mahmoud Abo Shabo wrote:

Hi All,

I had a case with some properties, we start collecting data from the
filed. After that I would to update some hidden properties but at this
point ( matching properties with case
https://help.commcarehq.org/display/commcarepublic/Mapping+Case+Properties+and+Completing+the+Import
) the hidden properties did not show in the list. If I click auto fill, it
will add new properties rather than update old values.

So what is the problem? Why not all properties appears at the list?
I am only see the properties saved at Case Management under “Save data
to the following case properties” option.

Thanks for your support!
Mahmoud


You received this message because you are subscribed to a topic in the
Google Groups “commcare-users” group.
To unsubscribe from this topic, visit https://groups.google.com/d/to
pic/commcare-users/jKT4Xy1B0kg/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


*Mahmoud Mustafa Abo Shabo *
Bachelor in Information Technology**Master in Web Sciences


You received this message because you are subscribed to the Google Groups
"commcare-users" group.
To unsubscribe from this group and stop receiving emails from it, send an
email to commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


You received this message because you are subscribed to a topic in the
Google Groups “commcare-users” group.
To unsubscribe from this topic, visit https://groups.google.com/d/
topic/commcare-users/jKT4Xy1B0kg/unsubscribe.
To unsubscribe from this group and all its topics, send an email to
commcare-users+unsubscribe@googlegroups.com.
For more options, visit https://groups.google.com/d/optout.


*Mahmoud Mustafa Abo Shabo *
Bachelor in Information Technology**Master in Web Sciences