Unable to sync multimedia files on a linked app

  1. after updating the master app and building a new version,I tried to publish and download ccz file and this was the error
  2. I tried syncing the multimedia file multiple times and this email was sent to me
    “Something went wrong while pulling multimedia for your linked app. Our team has been notified and will monitor the situation. Please try again, and if the problem persists report it as an issue.”