# Unable to install new application due to multimedia issue

**URL:** <https://forum.dimagi.com/t/unable-to-install-new-application-due-to-multimedia-issue/9266>\
**Category:** Developers\
**Created:** [September 8, 2022, 12:29pm UTC](https://forum.dimagi.com/t/unable-to-install-new-application-due-to-multimedia-issue/9266 "2022-09-08T12:29:34Z")\
**Posts on this page:** 1\
**Showing post:** 10

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**Author:** ![Sravan\_Reddy](https://dimagi.b-cdn.net/letter_avatar_proxy/v4/letter/s/da6949/32.png) [@Sravan\_Reddy](https://forum.dimagi.com/u/Sravan_Reddy)\
**Post date:** [September 27, 2022, 5:39am UTC](https://forum.dimagi.com/t/unable-to-install-new-application-due-to-multimedia-issue/9266/10 "2022-09-27T05:39:09Z")

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Hello Niko,

This indicates that the multimedia referred to by the application are missing in your environment. This could happen if you imported the application from another environment without properly importing the multimedia. Did you recently migrate from Dimagi's server to your environment?

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_[View the full topic](https://forum.dimagi.com/t/unable-to-install-new-application-due-to-multimedia-issue/9266)._